Car was extremely filthy interior and exterior also as a safety issue car had bald front tires in addition when we picked up vehicle there was no gas in the car. In addition to tires being bald the tire pressure sensor light was on even after we inflated air in all four tires.
I had this car booked today at 10AM. Called at 10AM and let her know that I wouldn't be making it and no longer need to pick it up. She still charged me for the day and I had to pay the $15 service fee.
Great 1st time experience driving a Hybrid less the fact that cruise control did not work. Tatevik is an excellent communicator and very well versed in this business. She spent quite a bit of time answering all of our questions at the beginning of our trip. Grateful for such a positive experience even though 3 dashboard lights (car maintenance related) were lit up the entire time I had the car. Again, thank you Tatevik!