As usual, Santiago was a gem. He makes the process so incredibly easy and convenient. When I need to make CERTAIN I have a car, especially on short notice, Santiago (and his business partner) are THE GO-TO GUYS for me anymore, and I don't even bother with anyone else now. I simply look at whatever cars Santiago has available and book the car because obtaining the vehicle is certain (i.e., not waiting around wondering about whether or not the vehicle owner is going to get back to me or going to rent to me), always immediate or nearly so, and I know that I'm going to experience a hassle-free process all the way around from start to finish. Finally, Santiago is just a relaxed and fun guy, yet he manages to be exceptionally professional simultaneously. He is the PERFECT blend of businessman and personality. I recommend him and his vehicles highly and without reservation.