This is not a community member renting out their car. They are actually a rental car agency of their own using Turo to juice their bookings. That normally wouldn't be a problem but when I checked in, they did not seem to know how to handle my reservation and it took nearly 45 minutes to get my car. That's minus 1 star. On top of that, they had me sign their version of their contract in addition to Turo's. I'm not a lawyer but having two separate legal and potentially conflicting contracts doesn't seem right. The positives were that the car was clean and only had a few scratches; the staff was at least friendly and tried to be helpful in spite of the confusion of using several different booking systems. Given the choice though I would have liked to have known that they were an agency and not an individual community member.