Can I smoke in the car?
No Smoking allowed in the car. If there is any lingering smell, Turo will charge a $200 cleaning services.
Do I need to fill the car with gas before returning?
Please return car at the same gas level you received the vehicle at with 87 octane unleaded fuel. If gas is not filled to the level it was rented at, we will charge you for actual gas cost along with a $4 service fee.
Do I need to return car clean?
You are not required to clean the vehicle. If there is any excessive cleaning needed such as: animal hair, food stains, water stains, beach sand, or excessive mud in which we have to shampoo the mats we do charge a $10 cleaning fee which will be charged through the Turo app.
Do you offer car seats?
We have child car seats available for a one time charge of $20. This can be charged on Turo or paid by cash. Please ask for child seat in booking reservation, the sooner the better. Please let us know age of child, California has laws for certain child seats by age. This information will help us prepare the right child seat for your youngster.
Is there GPS built in?
There is no GPS built in, I recommend using Waze or Google maps.
Does the car have a toll pass for express lanes, toll road, and bridges?
Car will come with built in toll pass that is accessible at all state toll roads, express lanes, and bridges. We will ask for reimbursement once the toll(s) arrive into toll account and payable via Turo app.
If I get the car delivered does that mean I have to return to you?
No, delivery option is for vehicle drop off and pick up at the end of your reservation.
What if my incoming flight is early or late?
Please let us know right away that your flight is early or late. We will do our best to accommodate your arrival and fit you into our schedule of other renters. If we cannot accommodate your delay or early arrival you can take an uber/lyft to our LAX lot which is very inexpensive.
How does LAX Pick up work?
We'll pick you up at the arrivals terminal in this car, load up your bags into the car right at the curb, drive you to the rental lot and transfer the vehicle off to you. No waiting for a shuttle or waiting in two hour rental service lines. If we can't accommodate your on time arrival, an Uber/Lyft will be arranged and you will be picked up from the airport and brought to the car! Please see pricing for LAX, free for any rental 3 days (72 hours) or longer.