I've rented from Joseph before and overall, he runs a pretty smooth operation. He only received 3 stars this time because the car had a major eye sore scratch on the front bumper that was not disclosed and is not in the representative photos. Second, the car did not have any license plates and the temporary registration had expired. I explained I did not feel comfortable driving the vehicle. After a considerable wait time, he said he would get the plates and registration situation worked out. I had to be at a meeting so I left. It was over 4 hours later, but he did email the current valid registration info and offered to come and put the plates on the car.
On the positive side, I was running late for my return flight home and he went out of his way to make sure the driver was ready to take me to the airport. Despite the initial rough start, I will rent from Joseph in the future. DT
I booked last minute and Joseph responded in a timely manner and answered any questions that I had via text. Pick was easy and convenient. The vehicle drove amazing and was very clean! I will most definitely rent this vehicle from Joseph again!
The car was beautiful yet Joseph didn't not follow turo rules by inspecting the car with me. He tried to blame a minor scratch on the front of the car on me. The scratch was there from the get go. When i told him its been there, he replied that he has pictures. Then realized he doesn't have pictures ( hes supposed to) and that i was right. The car is a little stiff and old. Their pick up service from the airport was nice and convenient. Punctual they were, but when i tried to reach out to return the car early cause of my flight (2 days calling him w/ no responce) no one would pick up the phone nor respond to my text. Forcing me to delay my flight, even tho i told them about my early return from the get go. Does seem like a rental company joined turo since i never meet the car owner, only their workers. I dont smoke but on the bright side it had and ash tray and smelled like cigs if that something your looking for.
Good when we picked up the car, worked fine, But he made me miss my flight because he told me he'd drive me to the airport from the drop off spot and told me very last minute to get an Uber instead. Unprofessional.