Overall the car was very good, We did have quite a delay picking it up as there was a mechanical problem, the owners did their best to get it fixed however communication was quite poor and we could have hired a different car if we were better informed instead we waited 5 and a half hrs and had to then drive to Palm Springs that night when were tired. The fuel tank also had less than a quarter tank when we recieved it. Dropping the car off was good and they provided us with a lift directly to LAX, I think this was probably a one off issue and would recommend hiring this car as it was very well presented when we finally got it.
Well , first of all this is my first Turo experience and I was lucky to rent from Ekaterina ! The Dodge Challenger is a monster ! I liked it so much , I like it in general and wanted to try so luckily I found this cat here ! The communication was easy and painless! The car is clean and with no hassle whatsoever! So I would highly recommend it !
For the most part, the trip was good. The car was clean and drove well. No problems on that aspect.
I wasn't sure how the pickup and drop off worked. I waited about 15 minutes to be picked up from the airport. I guess that's not long in LAX traffic. The driver who picked up had picked up another renter before me. He then took us to where the cars were parked, which was nearby. The only issue I had was with the drop off. I was told to meet where the car was picked up. I texted the driver that I was at the drop off point; and he texted me and told me to meet him at the airport. Plus, who was I looking for? This wasn't the same driver that picked me up at the beginning of my trip. It was too hectic for me.
Everything went very smoothly. We were picked up right after we landed at LAX even though it was a little earlier than expected. Dropping off the car was very easy as well, and we would've been driven back to LAX for free had we needed it. I would highly recommend Ekaterina and use this car again.
You will LOVE this car. Just out the key in your pocket and push to start the car. The car has plenty of space for luggage and for friends and family to ride along. The car picks up speed quickly. He keeps this car super clean and he makes sure you get from and to the airport for FREE! I would definitely rent this car again when I come back home to LA since I'm always here. Plus you have unlimited miles, you can't beat that for the price and look of this beautiful car.
To summarize, the car was in great shape with the exception of the tires. The tires had about 15% tread remaining. At first it was difficult to reach the renter however, after several attempts I was able to contact him to pick up the car. Had the same experience returning the car.
Had a problem with my first rental, it was a Mercedes c class. But they fixed it right away, replaced and delivered this Charger to my address in less than an hour. The car was wonderful, very spacious, and for a v6, had great gas mileage. Overall, the service from start to finish was top notch. We will rent again. Thank you very much!!!
Everything went extremely smooth. Booking, pickup, drop off, communication was perfect! I originally booked it for late at night because that was when my flight was supposed to land, but they had no issue coming to pick me up in the morning after my flight got rescheduled. Even at drop off they let me extend it by about an hour or two. Car was clean and drove real nice. Loved everything about it. Def recommend and would absolutely book again!!!
It was an easy rental experience! Damian picked us up at the airport and delivered us to airport at conclusion of trip. The car was clean and new and was a joy to use. They even provided us with a GPS to use!! I will definitely use Ekaterina's services again!!
Very very cool car to drive. Super comfortable and spacious. After driving a mustang and a camaro this one is by far my favourite.. They dropped it off and picked it up right at our doorstep which is just sublime. Communication was good too!
These guys are awesome they picked us up on time even waited for us to pick up our luggage and the drop off they also gave us some extra time because flight got delayed overall the car no complains it's a 2015 charger!