2007 Chevrolet MalibuJulio Santizo's Chevrolet154.526
I was kind of nervous to rent from Julio because of the shuttle to get to the car. But Julio was really helpful and gave clear instuctions. It was actually a lot more convenient to take the LAX shuttle to the lot and pick up the car there. I will definitely rent from Julio next time I am in town and I highly recommend it to everyone who is looking for a car in Los Angeles. The price is affordable too.
Julio was a great customer service provider! This was my first time renting with Turo and Julio made it super simple. He was very prompt in responses via text message and email. Julio provided thorough instructions on how to pick up, drop off and maintain the vehicle. The vehicle itself was just as advertised. The only issues I had with it were the lack of inner city mpg and the noticeable shift in steering alignment. However both of those are expected with an older vehicle. Overall, I would gladly rent from Julio again!
This car was just as pictured, and happily for me, it turned out I could pick the car up at a much closer location to where I was coming from. That made everything so much more convenient! Thanks for the great first Turo experience, Julio!
My trip was supposed to include free pickup. It did not say I'd have to take a shuttle and hunt for the car. Then dropping off at the same location there were no spots. I waited over 20 min for one to open and nothing. Meanwhile I have a plane to catch and apparently a long shuttle ride. I asked Julio what to do and he told me to park at some apartments on the street. I'm not from the area and I have two heavy bags with me. I didn't know what to do at all. I broke down crying from stress. Ended up having to walk 5 blocks with my luggage and my wheel broke. I'm so disappointed. This is not at all what I expected. I was supposed to have a ride to and from my destination as requested.
October 5, 2016
julio is responsive and professional and did all he could to accommodate. overall a good experience.
Julio was a pleasure to rent from. Excellent communication throughout the trip and the car was clean and ran well for our long road trip weekend! Highly recommend doing business with Julio! A class service and would definitely rent from him again!
First time using Turo and it was an unforgettable experience! Julio was extremely accommodating and super responsive, made the whole thing buttery smooth. Car was clean, comfortable, and great on gas! Will definitely be using Turo and Julio again when the opportunity arises!