Maryna was unbelievably helpful and flexible when I needed a specific car for the next day. I had booked the car for he next day, however, someone already had had it booked for the past few days and kept extending, so it was likely the could extend it at the last minute and i would be out of a car.
(side note: i have no idea why Turo just lets the previous renter extend the car with almost no notice to the owner, even if a prospective renter has already committed to renting this car. HUGE flaw in this system and app. i’ve had this happen to me multiple times)
This put me in a difficult situation because i needed this particular car the next day. Maryna went out of her way to assure me that even if the existing renter extended, she had another of the same vehicle that she would allow me to rent for just a day, which was perfect. Maryna went the extra mile to help me out, and it worked really well for me. She was very prompt in her communications, and was on time for pickup and drop-off. If you are so lucky to be able to rent from Maryna, I highly suggest it. She won’t let you down, even when Turo’s renting system does.
Maryna was awesome. Great communication. Was flexible with me as I needed to extend a day and also drop off the car earlier than expected. The car was awesome, brand new, and great on gas. Will definitely rent again and suggest you do also :)