As a first time Turo user, I was happy with the experience and will use them again. Our car return wasn't quite as punctual as the pick up, but that can be blamed on LAX. I normally fly into John Wayne when I visit OC, I'm guessing that would be much easier to estimate pick up and drop off times.
The pick and drop off was extremely easy, with them picking us up from the airport as well as dropping us off. The car was in pristine condition and rode very well. The only rental service I will us while visiting L.A.