WE CAN PICK YOU UP AND DROP YOU OFF AT LAX AIRPORT AND LOS ANGELES AREA
PLEASE CONTACT US IF YOU HAVE ANY QUESTIONS
NO SMOKING/ NO PETS
NOTE: Change of address after car was booked will be declined. Delivery service must be chosen before trip is booked and must be approved by owner. Not all areas and dates are available for delivery services.
2014 Cadillac ATSUNLIMITED MILEAGE154.548
Thank you i love turo
September 13, 2017
My first time using this service and was skeptical about it because of its kind. But didn't disappoint at all. Rented a Cadillac ATA and fell in love with the car. Beside some lil things on the vehicle, it was perfect. Comfortable ride. Just some leftover smell of smoke from the past but nothing horrible. Car drove smooth and comfortable. I would rent this car again and would use this service. Thank you
This add states "No Smoking". THIS CAR REEKS OF CIGARETTES. If you rent it you and your possessions with smell like an ashtray. The left rear door swings freely and won't open sometimes. It seems that the inside of the windows (esp the rear) rarely get cleaned leaving poor visibility. The windshield wipers are gone. As in no rubber. As in if you need them they will not be operational and smear your field of vision. Other than that the car is all good.
I was told I was going to be picked up from my terminal. Once I landed I was then told I will have to catch an Uber to the pick up location. I was told I would be reimbursed for the cost of the Uber. I have not been as of this moment. The car was left for me on a random street unattended with the keys in it. BUT, it was close to the airport. the car was "once over" clean, smelled strongly of cigarettes, and had a 1/4 tank of gas.
The drop off location was a busy hotel parking lot that had no parking. I was told to text when I was left to the drop off destination. I did and was told please allow 15-20 minutes for drop off process. I texted at 3:29pm, arrived at drop off location at 3:48pm, and was told he will be there in "5-10 minutes". I was told 5 minutes a couple of times. At 4:30pm two young men in street clothes came up. One stated "I will take you to the airport". I was not told a random person would appear and take me and my fiancé to our terminal. I was not given their name, description, or given their contact. The young man took 3 phone calls on his iPhone while on our short drive to our terminal. Maybe you can get the guy a bluetooth for these instances. I left the vehicle with a 1/4 tank of gas. I did not have the vehicle cleaned before dropping it off. I was not told I needed to. It was in good condition just with 4 days of use on it.
This is my fourth time using Turo. This car and the people running their little business are not Turo. I will not be seeking their services again. These guys are using Turo's app to run their own version of a car rental company. My suggestion to anyone using Turo is to ONLY rent cars that are kept at the Turo lot. At least the cars are monitored by Turo. There is an employee of Turo there when you take possession of the vehicle and return. This is experience is an experience I care not to have again.
Sketchy meet up location and they were 35 minutes late. The car smelled like smoke and had been damaged previous to rental which was never disclosed. They never let me know they received the car after I dropped it off and communication wasn't good very good at all. Kind of bummed on the experience
Well, I was never excited to write a review but for this one I'm so happy to give a review. So this is the first time I'm using turo. I was tensed and a lot of mixed thoughts are going through my mind as my flight touched down I gave them a call they came after a 10 min wait which is not at all bad it would be around 35 min for me to go pick a car at enterprise lot. After he picked me up he was so courteous and he thanked me for choosing turo which none of the commercial car renters did till now. He gave me the car it was ready and beautiful shining like a brand new one the drive was awesome very clean interiors process was simple next time I would definitely rent it with turo and with the same renter. Drive in Cadillac was awesome 👏
A+++++ service. Kind accommodating picked me up from lax and brought me to car. Met me at location and offered to take me to lax. Nice people to work with. Thanks again and I'll be renting from them again very soon and whenever I visit la.