The car itself was fantastic and essentially brand new. Mary Ann was very responsive. I was slightly confused for the pick up, but I am new to using Turo in LA and there is actually a Turo lot nearby LAX. Nonetheless, Mary Ann was very helpful in providing me with clear directions. Drop off was as smooth as it gets. Highly reccomend.
The car was excellent!! But...... The accuracy of the listing needs to be commuted before booking trip. Customers needs to be aware this car is not located at LAX it's actually behind a hotel lot about 10min from the airport had I known that I would've chosen to rent with someone else. Which I had to Uber there and back not everyone wants to pay extra for unnecessary Uber. Also the listing says you're meeting with MaryAnn when actually you don't know who you're picking the car up from or who you're dropping it off to until the day of which is confusing and uncomfortable it should be stated before my payment is collected or confirmed.
Mary's service was a smooth transition. Pick up and drop off location was not too hard. Car was very well maintained. Very knowledgable when needed help. Easy to talk to and had a very cool vibe. Over all service was great! Would highlyrecommend the service!