Chrysler Pacifica 2017
The van was amazing, I traveled to Los Angeles to visit friends with my family of 4 Including an infant. The van easily fit all of our luggage and stroller, a driver picked us up curbside at LAX when we landed and dropped us off curbside at LAX. Extremely convenient, especially when traveling with children because all of the car rental companies are off site, which requires taking a bus with all of your luggage. I would definitely recommend renting from Ed and will definitely rent from him again. Thank you!
Scott W. -
August 9, 2018
Kia Forte 2016
It was an amazing rental for my girlfriend’s and I’s vacation in LA! It was very clean and tidy!He had the best mileage, which was 1400 miles, while we were searching for a rental car.
Also, it was awesome that Asraf picked us up from our terminal and dropped us off after we returned the rental car! He also gave us a lot of recommendations of places to go to eat, drink or other activities to do around Los Angeles!
Definitely loved the rental car and will be definitely renting from Asraf when we come back to LA!
Paul N. -
June 18, 2018
Chevrolet Suburban 2012
Got picked up and dropped off right at LAX which was very convenient (if you rent a car from LAX through one of the major rental car companies, you have to take a shuttle to their parking lot). Communication was great. Car was clean.
Jonathan F. -
April 2, 2018
Maserati Ghibli 2017
Great car. I would certainly rent again. Pickup at the LAX Turo lot was great. Car was ready and waiting. I typically avoid LAX in favor of smaller airports but will use LAX in the future for the ease of the Turo Lot.
Josh S. -
December 3, 2017
BMW 4 Series Gran Coupe 2017
This was my first experience using Turo and will certainly not be my last! For the same price as a boring rental car (think Toyota Corolla or Chrysler 300) from a national chain I was able to get Herman's fully loaded, brand-new BMW. Herman was great answering my questions and picked me up curbside at LAX so I didn't have to wait 20 minutes for the Hertz bus to take me to a long line at the rental car lot. If your plans take you LA and you are looking to rent a car, I highly recommend that you you use Turo, and more specifically that you rent Herman's BMW.
Gerrit V. -
June 21, 2017
Lexus ES 350 2010
My trip using Aidin’s Lexus was amazing. I landed around 12:30am which was after Aidins working hours but he still created an easy pickup for me nearby at a Enterprise rental car location. Drop off was also at this location, which is easy to find and a lot more simple than trying to navigate through the LAX terminals. Once I got to the enterprise lot, Aidin was on time and drove me right to my terminal. The car was very easy to drive, had great features, and was clean. Next time I go to LA I will definitely rent a car from Aidin again
Kayla B. -
April 25, 2018
Honda Accord 2011
Got into Lax and only had to wait a couple mins to be picked up! Very easy went great! Car was nice great fuel mileage and the ride was nice as well! Definitely a great pick for LAs traffic! When we went to return the car Someone at the office was even nice enough to give us a ride to LAX! Mohammad and his son we very helpful and welcoming definitely would refer them and their vehicles to others visiting Los Angeles!
Frank M. -
October 11, 2017
Jeep Wrangler 2015
Cruzing around LA + San Diego in Albert's bright yellow wrangler jeep made a great adventure in California!!
Straight forward instructions for picking up and returning close to LAX airport. LAX was crazy busy on arrival and we ended up using an Uber to get to the Turo Lot for pickup ($18) and luckily just about made it to the Turo Lot before it was closed. On getting back to LAX (delivering the jeep) the Turo rep got us an Uber back to the airport complementary from Turo.
Good communication with Albert, reliable host and everything went as per the instructions :)
It was fun to drive! Awesome aircon (cold / warm) 'super blower'!
Reliable and smooth, the jeep really enhanced our experience and gave us the possibility to see much more of everything!
LA is huge, with busy traffic... google maps and this jeep was a perfect combo :)
Mark G. -
August 19, 2017
Toyota Prius 2005
Nikolay was very flexible with the trip. He explained how the car worked and was very friendly. The only thing was the shuttle back to LAX was stuck at another place so I couldn't get the shuttle back to LAX. But since the lot was so close to LAX I was able to get an uber.
Thanks Nikolay!
Lisa L. -
July 8, 2017
Toyota Corolla 2018
Great car! They picked me up from LAX & took me to their offices nearby, & then took my back to LAX.
Michael F. -
September 4, 2018
Nissan Quest 2016
Hasan picked us up at the LAX terminal within a few minutes of calling. Everything went well. Returned car to a location a few minutes from the airport and then we were driven to LAX. He had waters in the car for us. Nice touch. Thank you. Good first Turo experience.
Jonathan P. -
July 17, 2018
Mercedes-Benz CLA-Class 2016
As my travel arrangements were changed at the last minute I panicked with 30 minutes to land on my long 6 hour flight to Los Angeles. I quickly booked with Dennis and he was so beyond amazing. I had to change the pick up time twice as the airplane landed faster, he kept re assuring me to take my time and not worry about a thing, he was by the baggage and helped me with my bags and got me into the car immediately. He was so fast, efficient, and nice it took all the stress of my trip away. The car was beautiful in off the lot shape and was a great car. Tonight my flight has to change and I had to call him to have him come to lax earlier. He didn’t hesitate he was there waiting , guided me there and met me with a great smile and relief . The fastest most convenient airport experience in my life. Thank you so much and I’ll be back again! Highly recommend Dennis to any and everyone
Edward P. -
July 10, 2018
Toyota Sienna 2012
Michael was awesome to work with. He picked us up right away and helped us load our luggage. We dropped him off really close to LAX. The van was clean and we had no problems with the van at all.
He was ready for us when we picked him up and he delivered us to LAX and helped us unload the van.
Thanks Michael!!
Rex B. -
July 7, 2018
Ferrari California 2013
We had a great experience. Grateful for quick responses/communication. We rented a car with pick up near LAX and drove up HWY 1 to San Diego. The owner made it easy for us to drop the car off at a different Turo location than we picked up at. There is an additional fee but worked out for us as we didn’t want to drive back down to LAX. Thanks!
Russ F. -
June 24, 2018
Nissan Rogue 2016
The car was nice, clean, standard, as expected. Airport pick-up and drop off by Eric's staff is inexpensive. His car lot is about 15 minutes drive from LAX, but price is right, and Eric's drivers are readily available, if you give notice. besides, LAX, rental car station is just as far from the terminal.
Jordan L. -
May 25, 2018
Jeep Compass 2016
As a first-time Turo user, I had some difficulties with another owner who was not communicative and cancelled at the last minute, leaving me to scramble to find a car at the last minute for a weeklong family trip in LA. That’s when I ran across Ultragate’s Jeep Compass. The option to use the LAX Turo Valet lot for $20 was a great convenience. I took a Lyft from the airport to the Custom Hotel, where a Turo employee reimbursed me for the ride, checked me in (took photos of the car, odometer, my driver license, etc.), and off I was with the car in less than 10 minutes. Return was just as convenient. I didn’t know if I was to take photos of the car in the app or not, since the Turo employee was doing it and in my app there are no photos uploaded: so that part was confusing, but I assumed Turo would have it saved somewhere so if something went wrong, they have the photos.
The car itself was pretty basic and as expected for the price (it was one of the cheapest options around)—akin to what you would get from one of the major car rental agencies: nothing special, but dependable and no issues. The owner was very responsive via messaging on the app, which I appreciated, and was clear on what was expected of me in terms of washing the car, gassing up, returning, etc.
So the pickup/dropoff experience and the responsiveness of the owner were the highlights, and I would wholeheartedly recommend Ultragate for your LAX airport rental needs!
Michael C. -
March 1, 2018
Honda Fit 2013
I was going to go through a car rental company, but checked out other options. I didn't know about Turo until this month. Cheap (great rates, cheaper than other car rental companies), affordable, convenient, you get what you pay for and easy to rearrange a car rental. I didn't know about Turo until now and will be using Turo for car rental service from now on. No hidden fees. Just rent the car of your choice, car has full fuel, and just return car with fuel full.
Michelle J. -
December 30, 2017
Chevrolet Corvette 2016
Super easy pick up from LAX. Amazing car. Handles great. Plenty of power. Soooooo much easier than waiting for the rental van and then waiting again in line (forever) to get a rental car at the offsite rental places near LAX. Would definitely rent this one again!!!
Roderick D. -
November 27, 2017
Honda Civic 2016
Hands down, my best experience with a rental car ever. Mohammad picked me up on time at LAX, and communication could not have been better. My smart phone's GPT decided to stop working inexplicably, so he gave me directions to Corona and I was set. I will definitely use them again when flying into LAX.
Kevin K. -
October 26, 2017
Nissan Versa 2016
My car rental with Eric went really well! Pick up at LAX and the check out process was very accommodating and quick. The car was exactly as described and no problems occurred throughout my rental period. When returning the car, the process also went really quick and I was dropped back off at LAX. I highly recommend from Eric as I would do so myself again when back in the area!
Vicky Z. -
August 7, 2017
Mercedes-Benz CLK-Class 2008
Aiden arrived right on time to pick us up at the terminal in his beautiful Mercedes. Car was very clean and drove well. It was so great not to have to hassle with lax car rental agencies . He was quick to respond when I would text him. Very nice about my confusion with lax lay out. I would absolutely rent from him again!
Dee M. -
June 26, 2017
Nissan Versa Note 2014
Vlad was great to rent from and super helpful! I flew into LAX and took a shuttle from the airport to his rental car lot ~20min away. Car was clean and worked like a charm for the weekend. Upon returning to the airport, one of the shuttles had broken down and Vlad was even kind enough to drive me to my terminal @ LAX in traffic. 10/10 would rent again.
Evans J. -
June 19, 2017
Toyota Prius 2006
Mikhail was very pleasant, flexible, and easy to work with. I will rent a car from him again on my next visit to Los Angeles!
Bethany B. -
September 3, 2018
Chevrolet Corvette 2016
Have never had an easier rental car experience. Landed at LAX and then drove to San Diego for the weekend and back Sunday. It was the perfect start and end to my trip. Cruising with the top down with almost 500 horses?! What more do you need. Eric is the man.
Croix S. -
August 21, 2018
BMW 4 Series 2018
The rental :
My first rental, it was fairly simple and more pleasant than using a car rental agency (they don't try to up sell you when picking up). The LAX Turo lot was not bad, but not good. They were a little short staffed and there's no air conditioning while you wait. The workers should be more polite and hospitable. They are not doing me a favor. The only positive thing about the Turo lot is that they photo the car and run through a checklist before you take possession. I would be willing to pay more for the option of being picked up directly from the airport, and dropping off at the departures terminal with an empty tank and dirty car. I spent over an hour filling up, washing the car, dropping off and taking an Uber to my terminal.
Otherwise, I had absolutely no issues with the owner. Easy communication. The car was exactly as described.
The car:
This is a superlative German automobile. The handling and acceleration are excellent. This is the first time I drove the convertible 4 series and I was very impressed. I highly recommend it to anyone looking for a genuine sports car. It is easy to drive, has great visibility, and is fairly comfortable. This particular car was in very good condition when I drove it. The advantages to this car over the competition is that it a) has a back seat b) has a fairly large trunk (big enough for a large suitcase), and it's a hardtop convertible. I'm not sure how it compares to the 3 series hard top convertible, but I imagine it's a little bigger.
Here are the down sides to this model car:
1) It is a little low and harder to climb in/out
2) The entertainment system is so-so.
3) This particular car has the older analog gauge, not the awesome digital one.
4) Engaging the convertible top is not one touch, it should be.
5) The bucket seats are not comfortable for long distance driving, the 6 series is much more comfortable.
6) The black interior gets very hot in the summer sun.
In spite of the minor complaints, this is a very good Turo rental for a reasonable price. Go for it!
Edward R. -
August 19, 2018
BMW 3 Series 2015
First Turo experience was excellent & made our trip that much more enjoyable. Turo valet was an easy find, the attendants were helpful & completely covered my uber costs from and back to LAX. The car drove flawlessly & after just about 500 miles of use, we only filled up with gas twice. Communication with Ricardo was easy & was available for any questions or concerns almost instantly. The car was clean inside & due to some wild fires had only a little dust on the exterior but that could easily be handled via a car wash. Overall excellent service, trip, & car. Highly recommend over other car rental services.
Shawn C. -
August 19, 2018
Nissan Sentra 2017
I will definitely use Eric again!!! He was so nice and they come and pick up and drop you back off at the airport!!! Definitely recommend everyone to use Eric !! When needing a rental car for Los Angeles!
Quetta C. -
August 12, 2018
Kia Sedona 2006
Great car value for family getting from point A to point B. Good gas mileage. Virak was great!!!. He dropped the car off for us at LAX right at baggage claim and picked it up as a drove up to departures at Burbank airport. No more getting to car rental place and waiting in lines!!! His communication was extremely punctual!! Was so easy and quarter the cost of a two week minivan rental
Chris P. -
August 5, 2018
Toyota Prius 2006
Yaussu was so helpful in getting us out of LAX and in helping us figure out the rental car! I would totally rent from him again.
Molly C. -
August 5, 2018
Mercedes-Benz CLA-Class 2016
I highly recommend both Dennis and his car! Dennis met me curbside at LAX early Friday morning for pickup, and again curbside for drop off Sunday afternoon. He communicated with me very well throughout the process. Best Turo experience I’ve had to date. You save way more time going through Dennis at Turo compared to getting a regular rental car. His car was clean, fast, and very fun to drive. Highly Recommend you rent through Dennis next time you’re in LA.
Aloha!
Anthony
Anthony S. -
July 29, 2018
Kia Forte 2016
Arriving at LAX is already stressful but the car rental from Asraf was such a pleasure. He was punctual, informative and pickup/drop off was very convenient. Thank you Asraf and Turo!
Thuy L. -
July 20, 2018
Chevrolet Camaro 2017
Great car, got a lot of compliments for it. The car is really nice and the service from ONE’s Rent a Car is great. Will definitely be renting this car again when I’m in Los Angeles.
Serigne N. -
July 14, 2018
Mercedes-Benz S-Class 2007
This was our first time to use Turo, and we will definitely be using Turo again in the future. Rudy was an excellent person to rent from, and I want to give him the highest recommendations for being so kind and accommodating. We requested this car at the last minute, and we had absolutely no problems picking the car up at LAX on time. It was very clean, and in excellent shape; do not let the fact that the car is a 2007 model give you any concerns. There are very few cars that are more comfortable than a Mercedes S550; it drove and looked like a new car; and offered my family a very comfortable week of driving various places in California. There is as much space in the car as you could need, and it has all the emanates like message seats, which are heated and cooled in the front, and very spacious back seats that recline (heated and cooled as well), with shades over the back windows, and over the two massive sun roofs if you so desire. This was an excellent car. Even better, Rudy made our experience hassle free, and gave us a great experience in California. I would definitely rent from him again.
Dexter T. -
June 22, 2018
Tesla Model S 2017
Tri is the best owner I’ve met, he’s super helpful with trip tips regarding car mileage, supercharging and other stuff. His Tesla is gray by the way, not black as the picture suggests. The Turo Valet Lot close to LAX airport is the quickest way to pickup and return the car. I’ll definitely rent his Tesla again next time I’m in Los Angeles. It was an amazing experience!
Rafael E. -
April 4, 2018
Hyundai Sonata 2011
Super convenient easy and painless last minute rental to/from LAX. So much easier to pick up and drop off than other car rental agencies. Car was in much better condition than most airport rental cars I've had. Was my first Turo experience and definitely won't be my last. Easy to drive car with good mileage and very clean overall. Thanks for the last minute car rental!
Albert L. -
March 19, 2018
Hyundai Sonata 2018
The car was brand new, comfortable, great sound system, great to drive! But what made it a great experience was Cesar and his team made it incredibly easy to get in and out of LAX. It's so much faster and easier than using a rental car agency, and better in every way. All the things you hate about rental car companies do not exist in this system. Definitely a 5-star plus experience and 10/10 recommendation for Cesar, this car and Turo!
Cosmo J. -
December 29, 2017
Porsche Cayenne 2016
Great experience renting with Francis. His car was a great drive, fully loaded, and an overall fun ride. Pick up and drop off were fairly painless with the Turo lot, though the commute from LAX to the Custom Hotel can be a bit of a drag with how busy LAX is. Great though overall, would definitely recommend it to anyone and will be happy to rent with Francis again.
Mohannad E. -
August 1, 2017
Dodge Grand Caravan 2009
What a great experience! After a long international flight, András dropped off the car at the curb at LAX as we arrived. That sure beat waiting in long rental car lines! The car was reliable and perfect for our needs. I'd rent a car again from András in a heartbeat. Thanks much!
Marc H. -
July 27, 2017
Chevrolet Camaro 2015
Amazing guy . I rented for the first time on turo and experience was beyond expectations. He picked me up right time on lax and communication was super smooth . I would definetly rent again when i come to los angeles next time . Thankyou
Muneeb A. -
July 26, 2017
Toyota Prius 2015
Malaka' Toyota Prius was an excellent car to get around LA with. The interior definitely shows some signs of being used, but then again, that's what Turo is all about :) The car performed very well and the Prius gas mileage is always a plus. Pickup at LAX was a bit tricky due to heavy traffic in and around the airport, but Malaka handled it very well and kept me informed the entire time. Malaka also did a great job explaining how the rental works and thoroughly documented everything via pictures. Drop off was breeze and involved meeting at a location outside of the airport, switching drivers, and dropping me off at my terminal. I definitely appreciated not having to drive my way through LAX :) Overall a great car and awesome renter. Would definitely rent from Malaka again!
John L. -
July 9, 2017
BMW M3 2016
Edgar and his brother were great. Very professional and easy to deal with. Very lax in terms of requiring washing/vacuuming/full fuel and receipts, etc. upon return unlike most other owners on turo. Car was well taken care of and clean. No mechanical issues and the tires were also well sorted. It goes without saying, but this F80 M3 goes like a bat out of hell. Only downside was slight wait to get the car when we arrived, but traffic being what it is in LA/LAX you have to be understanding of these things. Would happily rent again!
Matthew T. -
June 26, 2017
Mercedes-Benz G-Class 2013
This was our first Turo experience and it was awesome! I was a little concerned to rent from a service I was not familiar with, but everything went just as advertised. Mercedes-G was in excellent condition and was a blast to drive. Shuttle service at LAX to the Custom hotel was easier and more efficient than I expected from LAX. Omar was very professional and called us during our rental to make sure we were enjoying our visit! He was genuinely concerned that we had a flawless experience with his vehicle. I would ,without any hesitation , recommend Omar to anyone that needed a great rental in LA! Thank you Omar!
Steven R. -
June 17, 2017
Toyota Prius 2013
Wonderful car! Saved so much on gas. Eric is very flexible about accommodating my re-scheduled flight from LAX to BUR and to LAX again! Thank you so much Eric! Will definitely rent from you again! #neverflyUnited
Natasha P. -
May 16, 2017
Mercedes-Benz S-Class 2011
Charlie and the Mercedes were great! Charlie picked me up at LAX right on time and gave me the car completely clean, gassed up and was helpful with all my questions. The only thing to not is that this car is a 2011 and Charlie didn't have the audio converter/Mercedes aux so I had to listen to the radio for 4 days but that wasn't too big a deal. Charlie's communication was great, he was quick to respond and we spoke throughout the trip when I had questions. He also allowed me to park the car at LAX when I left which made it super convenient for me. Charlie made the TURO experience a great one. If you are visiting LA be sure to rent one of his cars! This car was a head turner pulling up to restaurants / nightclubs - it's a pimp car and a dope ride; perfect for cruising LA and up/down the coast. Feel free to reach out to me with any questions if you're thinking of renting a car from Charlie.
Ryan F. -
April 18, 2017
Toyota Highlander 2013
Leandro was a pleasure to deal with. Very responsive on the messaging platform, and very understanding and flexible was we loaded our two children and their car seats into his car. Car was spotlessly clean and Leandro was 100% punctual at the pickup and drop off at LAX. Would definitely rent from him again.
Car itself worked perfectly - we had it for a week in Los Angeles and in national/state parks on dirt roads. Great experience all round.
Charles D. -
March 27, 2017
Ford Mustang 2017
Awesome service by Jackie and a great car, I'm 100% satisfied with this rental:)
Easy to pick up and return the car at LAX, thanks Rigo!
I can higly recommend to rent from Jackie via the Turo app!
I'll sure do it again next time in LA.
Thanks!
Johan L. -
September 18, 2018
Toyota 4Runner 2018
Pretty slick setup to get this car from LAX and Turo valet. Mathew got his new 4runner over there for me and no issues whatsoever and was impressed by the cleanliness and newness of the vehicle. Would rent again. Thank you Mathew!
Michael F. -
September 14, 2018
Audi A5 2018
Ryan is a great host. Clean and well maintained vehicle that is fun to drive. Convenient pick up and drop off at LAX. Would definitely rent again.
Martin F. -
September 12, 2018
Jeep Compass 2016
Ultragate was very professional, quick and, courteous in their communication. They were even flexible with our pickup time. Our reservation was at 1PM but our flight landed early. I messaged Ultragate and they already had the car ready and allowed me to pick it up early. They prepared the vehicle to be very clean, accommodated us with charging cables for our phones and a full tank of gas. Would totally rent from them again!
This part of the review is on the vehicle and NOT reflecting of Ultragate. The Jeep Compass was an okay drive. Very minor, the acceleration is slow, and I hear the engine working extra hard when hauling us 5 adults with a carry-on luggage each. It also had to struggle when less people were in the car. I had to be slow and cautious with this ride when entering traffic. I also had to essentially floor it when going up some of the LA hills or to catch up to highway speeds. After checking out reviews on other websites about this model, it explained the minor issues I had. If you don't care about having a snappy fast car or needing to haul a large load, this is a perfect car for the price.
We picked up and returned at the LAX Turo parking lot (delivery fee required) and the Turo attendants were very helpful.
Henry L. -
September 7, 2018
Tesla Model S 2017
The owner Richard confirmed my order really quick and prepared the car properly before I landing in LAX. Really appreciate for his help in this trip. Since it’s my first time dealing with EV, he gave me a lot of tips and help me to manage the mileage ahead. Please do not hesitate to rent the car from him if you are interested in Tesla. Thank you.
Zixuan L. -
September 6, 2018
Nissan Rogue Sport 2017
Getting on the road after our flight into LAX was very smooth. Eric and his team were punctual and on time to pick us up. I would definitely rent from him again.
Brian O. -
September 2, 2018
INFINITI QX60 2018
The Infinity QX60 was a great car for family! Nino was easy to communicate & respond timely. Pick up / drop off through LAX Turo Valet was seamless. Would rent from Nino again!
Hsien C. -
September 1, 2018
Porsche Boxster 2005
Super fun car to drive up and down the coast with the top down. August was a great communicator and easy to deal with. The pick up spot is 15 minutes away from LAX so pick up and drop off were a breeze. I'd definitely rent this car again!
Chris C. -
August 29, 2018
MINI Cooper 2010
Great rental! Patrick’s mini was in great condition and extremely fun to drive during our recent trip to LA. Pick up and drop off near LAX was a breeze. Would rent again. Thanks Patrick!
Craig F. -
August 29, 2018
Dodge Challenger 2018
Great car. Brand new and rides great. Dealing with TURO valet lot at LAX is a pretty smooth process. Would definitely rent Harout’s challenger again. Thank you.
Ross A. -
August 25, 2018
Toyota Prius 2017
Both Turo and this car far exceeded my expectations this trip.
Turo has a valet service near LAX, where the staff made the reimbursements for the trips to and from the airport extremely painless. They also took VERY complete photos of the car.
The car itself is very modern, with a stylish dashboard and a sleek car exterior. There is bluetooth connection for playing music as well. The car was very clean when I received it. The owner was very communicative.
If you rent this car, do leave a little time for cleaning the interior, refueling, and a car wash!
Lily X. -
August 24, 2018
Ford EcoSport 2018
Excellent service. Brand new car and literally no miles on it. My flight was delayed for a while. Eric and his team were kind and patience to get us from LAX. On my way back to his location I missed an exit and it took me little longer and his team was ready to pick me up and take me back to the airport.
I will recommend his fleet and I will definitely rent from him again.
Thank you so much. Much appreciated.
Maria
María G G. -
August 22, 2018
Ford Mustang 2016
We had a great trip in James’ mustang and were really happy with Turo overall. Pickup and drop-off at the Turo lot for LAX worked well. I’ll probably never rent a normal car through a major rental company again!
Clarke O. -
August 21, 2018
Lexus ES 300h 2014
Gene picked us up and dropped us off personally at the airport which we really appreciated. I like this option much better than the larger less personable options in the lax area. Nice clean car. Great to work with the actual person you rent the car from.
Ty C. -
August 14, 2018
Honda Accord 2017
Eric was phenomenal from pick up to drop off especially when it came to communication, flexibility, and convenience (providing the LAX shuttle)! Would rent from him again in the future.
Philip D. -
August 9, 2018
Porsche 911 2014
The Porsche 911 was a fun car to drive around LA and the surrounding areas. I rented another 911 in San Francisco and decided to rent it with Torq Auto in LA. The car was roomy enough for my wife, son and me. After having a few flight delays then a cancellation. When I arrived at LAX it was easy to get a Uber over to the Turo lot at The Custom Hotel. There was quite a line but the 2 service people there were working hard to get everybody taken care of. It was definitely easy to drop off when flying back out. We pulled up the Turo service rep told me where to park and got an Uber for us immediately and we were off to the airport.
Chris M. -
August 5, 2018
Tesla Model 3 2017
Daniel's Tesla Model 3 was waiting for me at the Turo Valet Lot near LAX. The car was clean and had clearly been detailed prior to my arrival. The car is in very good condition and has been well cared for. Daniel provided good communication and the Turo Valet Lot team was helpful in getting me checked in and checked out in a timely manner. I would welcome the opportunity to rent this Model 3 from Daniel again in the near future. Thank you!
Chad N. -
August 5, 2018
BMW 4 Series Gran Coupe 2017
Literally requested this vehicle in the air on my way to LAX and the experience was amazing !!! DEFINITELY WILL rent from them again !
Saeed J. -
August 5, 2018
Acura ILX 2014
Roxana and her boyfriend were very professional and courteous! They communicated well via the app throughout the process and made it so simple. They arrived on time to drop the car off for me (curbside at LAX to boot) and met me near where I was at this evening to pick it up. The car was very nice, well maintained and it rode like a champ! I am very satisfied with this rental and encourage everyone to give Roxanne the chance to wow them! They were simply amazing and I would use them again in a heartbeat. I appreciate them for all they did and can’t wait to rent again from them in the future! You can’t go wrong with renting from Roxana.
Michael B. -
August 1, 2018
Toyota Camry 2011
Sam was a pleasure and very communicative and flexible. The Toyota Camry did have a slight smell of smoke probably from previous renters but I purchased an air freshener that cleared that right up. The car was great on gas as well as the AC being perfect on these hot Los Angeles days. Definitely would rent from Sam again
Lorraine M. -
July 28, 2018
Toyota Yaris 2008
I can’t be more thankful with Ernest. This has been one of my best experiences in LA while renting a car. The car was in perfect conditions. Even it looked better in person. It was easy to drive since it was my second time driving in a big city as it is LA. Ernest, always kept communication with me, which was very professional. Also, I had a problem while parking the car at LAx cuz I went to the wrong terminal, but fortunately Ernest was there helping me, being patient, and kindness while finding the car. The car doesn’t spend a lot of gas, and picking it up was very accessible. I will rent it again with Ernest. I would like to give 100000 starts ⭐️⭐️⭐️⭐️⭐️⭐️...... if that could be possible. Thank you so much Ernest for making this trip a good experience. See you soon!!!
Brianda lizeth P. -
July 28, 2018
Audi Q5 2012
I picked up from the Turo valet lot near LAX and the car was ready to go, even though I was a good bit early. It was clean and they had already taken pictures of the condition for me. Drop off was just as smooth, they called me an Uber driver and he was there in 5 minutes. The car was great, and I would definitely rent it again.
Caleb M. -
July 27, 2018
MINI Cooper 2010
This “Fun Car” was the bomb!!! Not new, 125K miles, but ran like a charm. No problems at all. Pick up was easy!! Reimbursement of $20 to get to LAX pick up point. Taxi is slightly more so use Uber or shuttle to stay under $20. Rookie mistake, we used a cab. Would definitely rent with these guys again!!!
Walter B. -
July 24, 2018
Hyundai Elantra GT 2013
We we able to rent the car for pick up at LAX which gave us a good start to our trip. It was a good car for a trip down to San Diego. We really enjoyed the opportunity to from Ernest.
Gilliann S. -
July 24, 2018
Alfa Romeo Stelvio 2018
Rich is a reliable host who made pick up and drop off at LAX really easy. The car was in beautiful condition and I would rent again. Thank you!
Anais Z. -
July 24, 2018
Jeep Wrangler 2018
Renting from Armen was a breeze! The car was just like the pictures. Armen was right on time for pick up and drop off at the curbside at LAX. Next time we’re in town we’ll definitely rent again.
Sarah K. -
July 22, 2018
Ford Mustang 2016
Great and fun car to drive. James is also generous with mileage, which is a reason I chose this car over other guys'. Pickup and dropoff at the LAX Turo lot was faster than dealing with Hertz, that's for sure!
Charles C. -
July 20, 2018
BMW Z4 M 2007
The Z4 M Coupe was a great way to get up and down the SoCal coast on a recent business trip. For its age the car is in exceptional condition and has very low miles. The engine is strong, the sound is great, and it's one of the legendary M cars. This was my first experience with Turo Valet. I think it's a smart way to manage pick up and drop off. I'm not sure it counts as "delivery" (to LAX) since you have to take an uber to get there, but for $20 the whole thing was quite affordable and takes away the pressure to be right on time. Will definitely rent again with Ernest!
Aaron B. -
July 16, 2018
Chrysler Pacifica 2017
I was hesitant to use Turo again. The first time I tried (on a previous trip to a different state) the owner cancelled on me last minute and I had to book through Enterprise. I am very glad I gave Turo a 2nd chance however as this time was a complete success. Unlike the failed first attempt, Eric is not just a solo owner using Turo for some extra cash. Eric has a fleet of vehicles and multiple employees who help him. He treats this as a career and works very hard to ensure you have a first-rate experience, which I did. I would strongly recommend Eric and would not hesitate to use his service again should we visit Los Angeles again. Thanks Eric!
Kory B. -
July 16, 2018
Chrysler 200 2015
Aidin was there to pick me up at the end of the 4th of July weekend when LAX was VERY busy. However, he was on time, and the pick up was very smooth/easy. I appreciate the quick introduction to the car, and flexibility in returning the car. Great service and will definitely rent again with Aidin and his team.
Jennifer W. -
July 14, 2018
Ford Mustang 2010
I loved this rental and Ernest and his team are the best! The pickup location is minutes from LAX and they will arrange for pick up/drop off if you need. I would rent specifically from him again.
Rubi R. -
July 11, 2018
Lexus IS 200t 2016
Renting Lilly Lexus IS200T was fast and easy. I had an amazing 4 day weekends in Los Angeles, California. If you guys are looking for a great car to rent, this is a must.
Ky T. -
July 9, 2018
Audi A3 2015
Worth every penny so much better then any car rental company. By far easiest and most convenient car rental experience I’ve had.
Peter P. -
July 8, 2018
Jeep Wrangler 2017
Todd was very accommodating on a reservation that went sideways due to a family emergency. He was extremely flexible on pickup and drop off at the airport. The Jeep was extremely clean as advertised. Todd is the real deal. I will rent this Jeep moving forward every time I fly in to LAX. Thanks Again Todd!!
Scott S. -
July 7, 2018
Kia Optima 2012
The rental went so well! He saw that my flight was landing early and went to the airport early to meet me. I used it for 5 days in LA and San Diego and a full tank of over 400 miles got me there and back so I only filled up the gas once. He also helped me out so much when returning the car to LAX because the terminals were really confusing for me. This was my first trip and will definitely rent from here again!!!
Thu-Mai N. -
July 3, 2018
Toyota Yaris 2015
Very convenient and painless process. I'll be sure to rent from Eric on my next trip to Los Angeles.
Koji S. -
June 27, 2018
FIAT 500 2017
It was fun to rent a car different than a normal rental car. The door to door, baggage claim, drop-off service is a nice extra they offer.
Fletcher B. -
June 26, 2018
Toyota Sienna 2017
The van was great and picking it up from LAX was very easy. The people at the LAX pickup spot were very helpful.
Francisco C. -
May 22, 2018
Ford Fusion 2012
Good experience for my week with this car. Using the turo lot to and from LAX was very convenient. They take a full sweep of inspection photos before and after you use the car, and email them to you. Appreciated having phone chargers and dock provided in the car (no USB-C though)
-Also appreciated having all the rules/instructions laid out clearly in the listing
-Remember to plan for a car wash (Sunrise near LAX was cheap and had self vacuuming included)
Jason H. -
May 21, 2018
Mazda CX-5 2016
From the seconds after booking to the seconds after the drop off, Curtis was extremely informative and helpful throughout the rental process. The pickup process was simple and the shuttle service (for longer trips) was a key reason for the simplicity and ease of the rental. Curtis provided an extremely spacious and smooth ride. There was ample space for passengers in the back and the bluetooth and USB connectors were a big hit for the long drives around Los Angeles. I will definitely be renting with Curtis and his team again for any future trips in Los Angeles.
Ryan P. -
April 18, 2018
Nissan Sentra 2018
For future renters of turo for LAX pickup the parking lot is behind the Custom Hotel, on the second level of the Ralph's parking lot. Make sure the inspectors get the mileage from the odometer and not the trip meter! Lesson learned. Car was fine, good gas mileage. Aerika was fine but never met her. I thought I was picking up the car directly from her but was not the case. Custom hotel also has a shuttle! Look for it when you get to LAX or wait 30 min for a lyft or uber. Other than that the car was fine and trip went great.
Andy K. -
April 3, 2018
Mercedes-Benz C-Class 2009
Moaaz was very reliable, and flexible. He was great with communication which made my trip worthwhile! I’m glad he gave me a chance to experience Los Angeles in a lavish way. His car was very clean, smooth, and equipped with all the intangibles needed for a tourist to get around the city in style.(Navigation, sound system, car charger, etc.) I’m grateful for Moaaz and from now on every time I’m in Los Angeles I will be giving him a call.
Uwila S. -
April 1, 2018
MINI Cooper 2005
Eduardo a été arrangeant avec nous tout au long de notre séjour et s’est adapté à notre heure d’arrivée tardive à LAX.
Nous avons eu une clubman à la place de la mini 3 portes.
La voiture était propre et en bon état, idéal pour sillonner les routes de Los Angeles !
Océane C. -
March 26, 2018
Kia Forte 2016
Renting this car with Asraf was a tremendous experience. I first connected with Asraf just one day before I got to LAX airport. He was very communicative, answered all my questions patiently about his car, and on the day of arrival, arrived himself with his shining, super clean super fresh smelling car for me to drive. He picked me up right outside the terminal of my arrival, just like any friend or family would. We went over to a well lit spot one mile away from the airport, where I "checked in" and was handed the car keys with a full tank of gas.
I used the car for first one week, and then extended on three difference occasions since I had to stay on twice for work reasons, and once for a personal reason. Each time, Asraf was most accommodating and communicative, never making me feel even once that dealing with the extensions was a bother.
The car itself was a terrific ride, very smooth, and stable to ride even on LA's legendary high speed freeways.
On the day of return, I met Asraf early in the morning, as per his suggestion. The check out process was very smooth, with Asraf examining the car under a light and then dropping me close to LAX.
All in all, I rented a car from a terrific person, who was prompt and super helpful.
I know who I am renting from next time round in LA!!
Samir S. -
March 15, 2018
Mazda 5 2008
Absolutely awesome experience with Christopher, he picked us up from the LA airport earlier than planned. He made me feel comfortable the whole time and helped us load our stuff quickly. The car was clean and didn't have any issues with it at all. He dropped us at the airport too. I highly recommend hitting up Christopher L. If you are traveling to LAX airport or anywhere around Los Angeles.
Yonatan L. -
February 18, 2018
Skip the rental counter
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Share your itinerary when you book
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Choose a convenient place to meet
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Shake hands & drive away happy