Not Quattro!!! I don't k ow why it shows that and how to change it.
This gorgeous black on black Audi A4 is both luxurious and affordable. Cruise in style and get high 20s to low 30s MPG. This car is in immaculate condition, super clean, and tidy. Great stereo system with satellite stereo.
2008 Audi A4Amir's Audi1533
The owner cancelled this trip 1 month and 24 days before it started. This message was automatically posted by Turo.
Disaster!! 2005 Audi A4 that I rented from Amir, should never have been rented. The key to the ignition wouldn't turn and start the engine. Initially, I would play with it for a minute, then it turned to 30min. He informed me that the previous renter had to play with the key too. The car smelled of smoke, so I informed Amir and he agreed.
Amir was communicative (good) during the process, but he promised another car the day after, which didn't happen. He picked me up late from the airport and when returning the car, the same.
Lesson learned here is, document everything, texts & pics and time stamp. If there's an issue don't wait and hope that it will go away, because you don't want to be a bother. I missed quality time with the family and a plane flight. Amir could have made a choice to address the problem with me vs going to Turo. Now, I've spent hours having to justify my position. I'm a SuperHost for my Airbnb property & problems do happen, such is life. My approach is simple, I apologize for the inconvenience & address my renters immediately and provide compensation, depending on the severity. That's all people really want and everyone is happy. People know, that things happen that are not within your control. Be bottom line is, Amir should never have gone to Turo and filed a claim. He's already admitted that it was a problem with a previous renter VIA TEXT. He just made this worse for both of us. I was going to give Amir the benefit of the doubt and not submit a poor response, until I saw where this was going.... When I was informed by Turo that I have a claim against me and that I'm the responsible party.....BE VERY CAREFUL!! Fortunately, I do have a text stating, the previous renter had a problem too.