Ed was awesome. Super flexible when I had a problem with one of the Priuses he offers. He let me bring it back and get the other one, which was actually a tad less expensive. The first car, a white Prius seemed to have a little alignment issue and a bit of a weird vibration, traction control light wouldn't turn off, and it wasn't getting normal gas mileage for a Prius (I found out upon returning it). The next car was a super clean charcoal gray Prius that functioned PERFECTLY. Ed is an evolved guy with a one world, one love mentality. A true mensch.