For my 1st Turo experience all I can say is AMAZING! Arman my car host was incredible. From the minute we started communication to the minute I gave him the keys back. Super communicative, super friendly and on point. He met me at arrivals in LAX no wait time! Walked to his car, inspected it (it was exactly as posted, great car even had bottled water and gum in waiting. Literally minutes I was in the car and out of the airport laughing how easy that was. On my departure which was super early 5am he met me with a smile exactly where I received the car in the parking directly across from the terminal and within 5 min I was off to my gate. I travel a lot and I rent cars a lot and if this is any indication of how easy it is to use Turo I will not be using rental car agencies again As for Arman what can I say? An amazing guy who I highly recommend if u are looking for great hybrid optima in the LA area!