Martha was honestly one of the nicest person I've ever met. There were some hiccups on the road with one of the car over heating on me but turo worked fast to replaced it. Martha replace the car and didn't charge me more. She's sweet and understanding!
Easily the best car rental experience I've had. First, the car was perfect, clean like new, and definitely very well priced at $25 per day. Martha was super nice and helpful. When I requested to extend the trip, she replied very quickly.
I am usually a very organized person but shortly before the rental return, I could not find the keys- I searched everywhere. Desperate, I called Turo, connected with Martha and confessed I couldn't locate the key. I knew this meant I had to pay for a new copy key from the dealer. 100% my fault, but Martha was so kind to offer to come to where I was and get the car with her 2nd key. She arrived shortly thereafter and was very nice and understanding. She told me to contact her over the weekend should I find the key.
Naturally, the same evening I found the car key under a sofa cushion. I was so relieved! Texted Martha right away and got all smileys back. The next morning I dropped off the key at her lobby and all ended well.
Great rental, great host! Thanks again, Martha.
Hazael's car is a sweet smooth ride. Considering it's brand spanking new, there's an extra amount of care that goes into it. Both he and his son were a delight! Highly recommend! Will definitely rent this Spark again.