Easily the best car rental experience I've had. First, the car was perfect, clean like new, and definitely very well priced at $25 per day. Martha was super nice and helpful. When I requested to extend the trip, she replied very quickly.
I am usually a very organized person but shortly before the rental return, I could not find the keys- I searched everywhere. Desperate, I called Turo, connected with Martha and confessed I couldn't locate the key. I knew this meant I had to pay for a new copy key from the dealer. 100% my fault, but Martha was so kind to offer to come to where I was and get the car with her 2nd key. She arrived shortly thereafter and was very nice and understanding. She told me to contact her over the weekend should I find the key.
Naturally, the same evening I found the car key under a sofa cushion. I was so relieved! Texted Martha right away and got all smileys back. The next morning I dropped off the key at her lobby and all ended well.
Great rental, great host! Thanks again, Martha.
Hazael's car is a sweet smooth ride. Considering it's brand spanking new, there's an extra amount of care that goes into it. Both he and his son were a delight! Highly recommend! Will definitely rent this Spark again.