The car is setup with an auto-access system. This gives you the flexibility to pick up and return the car anytime within your requested trip. No need to stress out about navigating LA traffic to meet at a set time! To access the car, you need to have your valid driver license and have a cell phone that can take photos, access the internet and send text messages.
$25 Free for first-time users! https://turo.com/referral?code=1100413ruQ9Xo
This was my 1st time using the service and I was pleasantly surprised. Everything was done online, no line to wait in no attempted upsell, just the car, the key waiting inside when I got there and immediate replies when needed. The car was clean, smelled great, had fuel in it and was essentialy brand new with only 20k miles on it. I did have one little mishap though, the previous renter of another car of hers had pulled right up to the bumper or the car which left me stuck between that car and the garage door. I accidently ran over some of the shrubs in a small garden she had next to the driveway in my attempt to get the car free from where it was stuck from without bugging the provider. We discussed it, agreed on a fair price to restore the damage and I even rented and additional day, which was done online. Rosana was a wonderful provider if the service and the car was great. I highly recommended renting from her. You won't be disappointed!
Rosana was very accommodating in allowing me to rent her car very last minute as well as allowing to extend my trip when i found out that there was more traffic than usual on my way to return the car. It's a very comfortable car, though the back seat looks a little small. All in all, i would rent again.
Being my first Turo experience....I have to say that it was top knotch. It exceeded my expectations ten fold. Rosana was completely professional and very informative. Her vehicle a 2016 Chevy Cruz was impeccably clean and fun to drive!
I was totally satisfied and will use her service again.