We were looking for an older MINI to rent for an extended test drive since several dealerships limited where we could travel. I could not find a MINI at the usual car rental vendors and I did not know there was an AirBNB type service for cars until I stumbled upon Turo! Luckily, Luis' 2010 MINI Cooper popped up on the search as we are looking to get our son an inexpensive, older model vehicle. Luis was very responsive to acknowledging our request to rent his vehicle and in all communication. Luckily, the vehicle was located in my area and we met close by. Only used the vehicle for less than 2 hours and dropped it off at the original pickup location. What made drop off convenient was that Luis provided a vehicle key lock box (kind you see at dealerships on the window) so I could lock the vehicle and leave key there without having to meet up a second time. Washed his car and had it vacuumed at touchless car wash since it needed a little TLC and because Luis was very courteous and responsive. I would definitely rent from Luis again and would recommend people do business with him.
Luis was very easy going and renting from him was pretty easy. The car was in great shape and drove really well. It was nice to have a tiny car in the bay area. Two improvements could be made: 1) Upon our arrival at SJC, we had to wait about 30 minutes after we'd already retrieved our luggage before Luis arrived with the car. We didn't have anywhere to be, so it wasn't a huge deal for us, but we were tired after a long day of traveling. 2) The car was filthy - inside and out. I couldn't live with that for 3 weeks, so I took it to the carwash and paid to have it cleaned. Otherwise, the rental was a great price and I would recommend renting it.
My first experience with Turo was awesome. And my host Luis was the best. The car was cool to drive and worked perfectly. Luis had great communication and the process was seamless. Can't wait to use it again.
Luis made the process absolutely seamless and was incredibly accommodating - he ensured that everything went smoothly. I am a repeat customer and would strongly recommend him! Good car, good value and true gentlemen.
Best rental ever!!! The car was waiting right outside of baggage claim and when we got back to airport the owner was waiting right at the departure door we needed to go in. Easiest rental I have ever had.
Nice Mini Cooper that let's itself drive easily. It's a manual, so perfect for Europeans. Two persons and holiday luggage fit well. Luis was easy to communicatie with, very helpful and friendly. We recommend the car highly: it's fun and the owner will help to have good experiences.