The experience was not great for the pick up of the car at the Turo location. No of the bad experience was really her fault, but she should pass along pick up info better. LAX Turo closes at 10:00pm which was not told to me, as my flight landed at 9:30, and with the shuttle ride I got there at 10:15, and no one was able to help me. Had to pay a 25$ uber to my friends, and a 25$ uber back the next day to get car. 50$ in the hole, and I lost a days rental.