2015 Toyota Prius, Black exterior, and gray interior. Good in gas 51/48 mpg city/highway.
SMOKING and PET is prohibited in the car. You will reimburse $100.00 cleaning/ detailing fee if violated.
Every car we rent out is newly car washed. Please return the same, or we can do it for you for $10.00 to clean inside and out.
Airport Pick-up Procedure:
a. Message us in Turo App before boarding in your plane: Expected arrival time and airline company.
b. Upon arrival, message us again in Turo App for us to pick you up at arrival area: Terminal # , Door # (Ex. T1-L1-05), or Landmark like Airline signage where you are near.
c. A driver will pick you up, turn over the car, drop him off to our location near the airport.
d. You're set to go and drive safe.
Airport Drop-off Procedure:
a. Message us in Turo app one(1) hour before going back to the airport: Time of arrival.
b. We will message you our Location Address near the airport.
c. The driver will wait for you and drop you at the airport.
d. You're set to go and bon voyage.
Location Delivery Procedure:
a. We will deliver the car to your specified address.
b. We will pick up the car after you're done.
c. Message us alway in Turo App for any question or inquiry.
2015 Toyota PriusVitalRide Lax11/ Black & Gray/ 7NKD124154.518
Romel was very prompt and courteous . His black Prius was as listed very clean and well maintained. Car had low mileage no maintenance issues and will get you where you need to go in comfort and efficiency. Would definitely rent from Rommel again.
The trip got off to a slow start, as the car was approximately 30 minutes late. Also, once the car arrived, the driver did not pull over to park at the busy LAX terminal and asked me to put my stuff into the car in the middle of traffic, which was not safe and inconsiderate.
The rest of the trip was great, Romel was responsive when I needed to extend my trip. The car was in good condition, and was clean. I had no mechanical issues on my trip.
I really appreciated the timely response. I needed a car for a last minute trip to Arizona and it was perfect for what I needed. The gas mileage on it was probably the best thing about it. I spent $50 in total there and back. Will definitely be renting again when needed!
Romel, the owner, who picked me up was nice and is an entrepreneur -- that's something I truly respect. He deserves the best.
However, I'd say the process was very broken in the beginning so I'm giving 4 stars as much as i really really want to give 5 because Romel deserves it himself for the following reasons:
- the pick up was 30 minutes late (that's ok - traffic happens though in addition to everything below it compounded)
- the car was not clean: had trash in it on the doors, under the seats (even a hair brush!), the outside of the car looked dirty
- there was no windsheild wiper fluid
- there was a sign "Maintenance Required" the moment I stepped in for the pick up -- Romel cleared this after I got in in some way I have no idea but that made me worried for future drivers that the notification was gone yet the car clearly was signaling for it
- the car was not the same as the photos (different rims and fixed damages) -- not a deal breaker but again compounded into this 4 star review
In the end of the day, it was a good ride and we're all hustling so I would recommend Romel and his cars again, though I do think he should definitely make sure the pick up process is sqeaky clean next time. The small things matter so much. At this stage, I won't use Turo again with that said.
Great experience with this rental. Timely response and was on time for car pick up. Great gas saving car for those long trips and fits four comfortably (5 if they smaller). Would definitely be renting from Romel in the future
I love doing business with Romel. I have rented from him several times for good reason. His cars are always clean when you get them and him as well as the people that work with him are also nice and knowledgeable. Will continue to do business with him!