Romel is very punctual and flexible with the time you have to arrive/departure. Car is clean and so comfortable. As a first time Turo user, I had a good experience and would definitely go back with Romel for any other trips.
I did not have a good experience with Romel. He was late to the drop-off point and had to make new plans of where to drop off the car. He then accused me of denting the car even though I took a picture of the dent and reported it the first chance I got to document the car in daylight. Then he changed the drop-off location which he wasn't clear that it was a fast food restaurant. He also said he would reimburse me for the extra money I had to pay for transportation from the airport which he did not fall through on. The car was given to me with a half a tank of gas, I returned it with a little less than half because I got lost trying to find this strange request of a drop-off location, and he decided to charged me more for gas. Overall, I would say I had a very unpleasant first experience.