Post-trip photos are showing a “damage” on the car I never caused, which Reza commented with the following: "Anyway it’s happened during your trip. They’ll charge you $500 processing fee plus the cost of the repair base on the your insurances deductible. If you want you can pay me the cost of repair and I’ll cancel my claim. If you want to solve it with me please let me know as soon as possible, before they start their process." Very disappointed about this!
Picked car up at Turo lot @ custom hotel. Reza was very quick to respond to my last minute request to rent a car. I was even able to pick the car up earlier then reservation. He was quick to respond to my request to extend the car another day! The car was clean and well kept. I will definitely rent from Reza again!