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2012 BMW 3 SeriesMikhail's BMW 2012 Convertible15523
Mikhail and his wife were great, Mikhail met me at the airport to hand over the car and from there on it was pure pleasure driving his car. The vehicle was in great shape and I enjoyed the great sound system while driving through the freeways. My return trip was delayed by several hours and Olga was very accommodating to allow me to keep the car for few more hours. She met me at the airport where I turned the car over to her. Next time I'm in L.A I hope Mikhail's BMW will available. Thank you Mikhail and Olga for making it a pleasurable experience.
Turo was the most frictionless car rental experience I've ever had. Timely and clear communication and punctuality by the owner, not to mention curbside service within 5 minutes of deboarding. It just so happened that the car was also a spotless and we'll maintained BMW concertible. What's not to like about this value proposition. I am a net promoter.
Overall a good experience. We did need to put in a few extra dollars to pay for the parking at the airport where he had left the car for us to pick up. Also, it made us a bit nervous that the first time we got into the car it flashed with 'Service overdue' warning signs. Nothing was wrong, but it was a little unsettling.
Those little things aside, we LOVED driving his car and Mikhail was great at communicating with us. We would work with him again and we would definitely recommend his car to a friend.
I have to say, honestly I am the biggest skeptic in the world, paranoid, always think the worst is going to happen. However Olga & Mikhail, proved me wrong. It was awesome Olga was waiting right outside when I arrived at LAX, and was waiting for me when I flew out. I was so happy I gave Olga a great big hug.. I am a Turo customer for life, and I can't keep talking about it to everyone I know.. I just want to say again Thank you.. Olga for a great, beautiful car.. I'll never use Enterprise, Hertz or any other car place again.😊😊😊
The car was amazing! Mikail and his wife were so nice and easy to work with and delivered to my location and then picked up at the airport. Loved every minute of driving this car. It made LA traffic bearable!