Ray was very accommodating! I had a minor problem come up and Ray was extremely apologetic and willing to do what he needed to make it right. I will definitely rent from him again and recommend him to anyone!
This review is mainly for the car. Ray was accommodating and communicative. He was running late for vehicle drop off due to the previous renter returning late, but he offered to pay for my Uber home until he could get there. He also was helpful when I had something come up and had to return the car 2 days early. That being said, the car is cheap compared to other rental cars, and it didn't brake down while I was driving it (though the check engine light did come on), but that's about all I can say on the positive side. The Scion is in very rough shape, with dings all over. It shakes a lot while driving it on the highway. The front and rear windshield wipers need to be replaced, because they miss huge sections. The headlights will only turn on if you turn it to the brights. It doesn't have cruise control. Overall, it's pretty rough. If you're literally just looking for something to get you around town for cheaper than Hertz and don't care about anything else, it will do that, but it makes me die a little inside knowing I paid $700+ to rent this thing for a month.
Ray's a great guy and really helped me by answering questions for my first turo experiance. He's accessible, accommodating, fair and respectful. Just a pleasure! I hope people are reasonable with him! I wound up renting multiple weeks and will continue to rent rays card when in need in the future. The car I rented is perfect for what I needed it for, I imagine Ray's phone is full of texts on a day to day basis lol, but he's always polite. Thanks Ray and best of luck in your endeavors!
Renting from Ray was amazing. He was incredibly helpful and flexible, not only willing to work with my odd hours of arrival/departure, but even willing to meet me close to 2am to deliver the car when my flight was delayed! He made things smooth and painless. The car was great -- exactly as described, nothing fancy but perfect for getting around and had absolutely no issues. Would gladly rent from Ray again!
Awesome experience the car ran great looked good great on gas Ray the owner was able to accommodate my wierd schedule and work hours. Besides the car being awesome the owner was just a great guy and he has many caravel choose from if you're renting in the Inland Empire hands down you don't wanna go anywhere else I know I won't. Thanks again 🙏🏽🙏🏽👍😀
January 28, 2016
Ray was great. Excellent customer service and fair pick up/drop fees to make your trip convenient. (Dealing with Ray was so much better than my frustrating experience with Thrifty Car Rentals, which I will never use again.) This was my first time with Turo and the Scion I rented was reliable, safe, efficient on gas and very fun to drive., with lots of get up and go. I recommend Ray and his car to anyone.