I never actually met Christophe, his dad exchanged the car with us because he was out of town. His dad was nice though. The car was fine, drove perfect in LA for a week, both in traffic and on the open road. Only used 1 tank of gas in a week.
4/5 stars because of two reasons:
1) the LAX pickup was kind of a struggle for us, I think Turo's directions on how to do an airport pickup are out of date/not relevant, and we were waiting for a shuttle for awhile but then found out Christophe's dad was just going to bring us the car. I wish we had clarified that more beforehand with Christophe, just since we were in an unfamiliar place, but it ended up being no biggie.
2) The radio/CD/aux/etc didn't work, no sound at all. Kind of a bummer because then I had to sing songs while driving, and I'm terrible at singing. But the A/C worked, which is much more important in CA.