Very accommodating and friendly. The car was great as well. My flight was early this morning and he had already arranged an uber for my cousin and me when we came to drop off the car. Definitely would rent again.
Hao was out of this world to deal with. Friendly, accommodating, flexible and just a very likeable guy. He went to a lot of effort to pick me up from the airport and drop me back. He even took some time out to show me LA when I needed to pick up a SIM. He is very relaxed and a pleasure to message throughout the trip if you need anything. The car itself runs smooth and, even after a long trip from LA to Colorado and back, was running smoothly and not gobbling gas too quick. Couldn't rate this experience highly enough. Go for it!