Carlos and Yusuf were absolutely amazing. The car had a couple of random issues that weren't the renter's fault at all, but Carlos helped us out immediately.
However, the fact that Carlos and Yusuf had to deal with these maintenance issues without any help from Turo the company didn't seem fair at all. Turo needs to take better care of their renters and help them out with general maintenance on the vehicles. Customer/renter service from Turo definitely needs improvement.