2014 Toyota CamryMegha's Toyota Camry 2014 SE Black15577
This was our first time using TURO. We rented this car for a stay while in the Phoenix area lasting about 5/6 days. The communication was great before and during the trip with Megha. It should be noted, the car rental is mutual between her and her husband, Jay. Both of them were very friendly. It was a surprise upon arriving in AZ that her husband was meeting us with the car at the airport since our communication was with only her up until that point. Jay picked us up within minutes of walking out to the curb at the airport and drove us to a location a few miles outside the airport terminal. This is where he left us with the car as he had his own waiting there. We returned the car at the parking lot at the airport at the end of the trip. I couldn't give this five stars due to the condition of the car. There were many scuffs, dents, scratches, etc all over the car and the interior was not overly clean when we were picked up. The car has approx. 80k miles on it and it shows. The brakes definitely need replacing and you could feel massive pulsing in them when braking. The tire pressure monitor came on an off intermittently during the time we had it, although the tires all seemed fine when I checked them. The car's stereo/media screen wasn't working 100% and areas of the touch-screen didn't seem to function properly, particularly the lower left corner. All that being said, it was less expensive than renting from Sky Harbor's agencies, so you get what you pay for. We put far less than the allotted mileage on the car and it served its purpose for us just fine. We would rent from them again to save the money in similar circumstances, but the accuracy of the condition of the vehicle is being overstated in my opinion by other reviews. If you aren't expecting comparable condition to a typical rental agency, you will be satisfied.
This was my first time using Turo, and Megha was fantastic and clearly experienced! She helped me navigate airports and directions, was prompt and friendly, and thought of everything. Her communication was outstanding, and the car was clean and drove incredibly well!
It was our first time with Turo & it's awesome. I will only use Turo from now on. Megha was so nice and accommodating, she really made it stress free. I chose her car because, of all the great responses from previous users, I can see why, she does a great job.
Well this review of a trip is a hard one to write because I never actually took the trip!!
Our flight left 3 hours early without notifying us of the change! What kind of airline leaves 3 hours prior to the departure time!!! (Allegiant Airlines by the way!) I get a delayed flight! But leave without your passengers that early is an entirely different flight! Might as well have been a different day while they were at it!! Couldn't believe this!! (Ok Allegiant rant over)
Megha was so understanding of our situation which was out of our control and refunded all, but one day's rental charge after she worked with Turo customer support advocating for us! This wasn't her problem and she could have done nothing and kept the entire rental fee per Turo's cancellation policy! But she didn't! What an awesome lady!! We come to Mesa, AZ a few times a year and will be definitely going back to Megha to rent our car again!!
Megha is so polite and trustworthy I can't even imagine how nice and clean her cars are!! Thanks again Megha for everything!!
This was an A+ experience the whole way. Megha was great with communication and being flexible with our schedule. The car was clean, in great condition, and full of gas when we arrived. Would 100% rent from her again.
The car was great, worked perfectly and gave me no issues whatsoever. The mileage on the long hauls was good and didn't have to fill up the tank much! Marla was very easy to work with and had an efficient meet up process to expedite and simplify the transfer of the vehicle. She also was flexible on the drop off time and worked with my schedule, much appreciated!
Great experience with Megha! First time using Turo and everything went great! Great car, clean, met our expectation. Megha was really helpful with every question we had. Would rent from her again. Recomend for everyone! Thank you again!
This was our first experience with Turo. Megha helped us every step of the way. We were so thankful for her assistance. The car was a delight to drive and met all of our expectations. We will not hesitate to rent from her again. Thank you again Megha.
Turo is awesome! We had a super positive experience with Megha and we LOVED the car! Totally hassle-free compared to rental agencies. This car is great on gas and still looks brand new on the outside and insane. Plenty of trunk room for suitcase space. And the AC stays cold!!! Thanks so much, Megha! If we ever come back to Phoenix and need a car we will come to you!
Renting from Megha and Jay was amazing. Communication was great. They made traveling with a child easy! The car was perfect. Great mileage, comfortable, and safe! They will be my go to when I travel to Phoenix!
This was our first experience with Turo. We weren't disappointed! Megha (and Jay) were friendly and professional. Everything was as advertised, the Camry was clean, everything worked, the car was in excellent condition, no squeaks rattles and handled well. They met us coming and going right on time, and were very accommodating. We'd highly recommend - and would also use Turo again!