Car had a couple of problems but overall carlos was very helpful and accommodating. Needed the car last minute and he was able to help me get it very short notice. Would definitely book again with him.
This was a stressful trip already, so I was hopeful g for zero drama. Not only was I at ease from the excellent communication, but his Malibu ran perfectly and was extremely well maintained. I would gladly rent from Carlos again, and strongly recommend him, made my trip perfect and possible. Thank you!
We rented the 2010 Chevy Malibu for 4 days. Carlos was very punctual and quick to respond. The car was very clean and Carlos took photos of the car before we left. Our one problem with this rental experience is that we were not made aware of a safety issue with the car beforehand. When we dropped the car off, Carlos asked us if we had any issues with the car. When we told him that the rotors were bad, he confirmed that he was already planning to take it in to the shop for maintenance on them. It was concerning that he knew about this issue, but didn't tell us. Any time that we had to brake in traffic, the steering wheel would shake a lot. We finished the trip successfully but had to be careful as our braking power was degraded at higher speeds. Overall, we had a good experience and Carlos said he would be getting the brake/rotor issues fixed.