What can I say about this experience? My flight got delayed, something out of my control. I tried to request a change to my reservation and shift it to later, so I could still make it to my hotel reservation ~130 miles away. Yusuf did not even reply to my request. I had to rent a car in a traditional - but reliable - rent-a-car to continue my journey has I could not change my hotel reservation.
Turo is not clear on this kind of situations. Their help was useless and limited to "we couldn't contact your host and cannot guarantee a refund'. At the end, Mr Yusuf got the reservation money and did not provided the service.
I cannot endorse Mr. Yusuf given his attitude.
I also can't recommend Turo: if you have a risk of a flight delay, you may loose your reservation AND your money. Like I did.
Seamless service - got picked up by Carlos just as I was stepping out of baggage claim and he even worked with me on the early drop off when I opted for an earlier flight. The car has a couple little dings but nothing to really complain about - was perfect for my trips around Phoenix. Will use again - recommended!
Loved the Camaro. The trip was great too. Needed to extend the trip a few hours and was able to do so with no problem. The car was very clean and well maintained. I'll definitely be using Yusuf for whenever I come to Phoenix