This was our first time using Turo, and lucky for us Tom was our first car owner. He made the experience very easy, was a strong communicator (very responsive) and his car is fantastic. Our meeting and dropping off went smoothly. I completely recommend him (as well as Turo) - what a great alternative to the frustrations and costs of car rental.
Tom's car was great. The whole process was effortless. Tom greeted us at the airport Skytrain stop where we exchanged info. The car worked great and got great gas mileage. Returning the car to Tom was quick and easy. Will rent from Tom again.
Tom worked with to get a convenient pickup and drop off location for the car. The car was very clean and I enjoyed driving it; good gas mileage and it handled well. I had a difficult time opening the gas tank door to refuel (probably my fault), but Tom worked out a solution for me. I definitely recommend this car and this owner.
Tom was waiting for me at airport tram station with a just-washed, clean vehicle and handed me the keys! It was a great experience and the car performed well. The check engine light came on at one point, and when I mentioned it to Tom he was quick to respond and said he had a backup for me if there was something wrong. It turned out to be a minor nuisance issue that went away by itself, so thankfully no trip changes had to be made. Would rent from Tom again!
This was my first time using Turo and everything was perfect. Tom was quick to respond and very accompanying for our needs while traveling with a toddler. Tom was on time and met us at the arrivals level with the car. The rental process was quick and simple. Our return flight was delayed a couple times and again Tom was very accompanying with our new departure time. I will and recommend anyone else check out Tom's Jetta while traveling in the Phoenix area. 5 stars.
Tom is very easy to deal with and prompt with responding to messages. I had a change in plans and didn't need his car for the full amount and he was very accommodating to change the length of the trip. I would highly recommend Tom and his hybrid Jetta. A fun car to drive, extremely gas efficient, and has great pick up compared to all other hybrids I've driven.