Cannot say enough about how positive this experience was. This was my 5th time renting on Turo and the process and people are getting better and better. Michael was very easy to deal with and just a really smooth transaction. The car is about as good as it gets-practically brand new, clean, and runs great. Looking forward to renting from Michael again real soon.
Michael is an experienced Turo owner, and it showed in his quality of service and his vehicles. It was not very difficult getting to the car's location, and upon arrival, the process of getting into the car and out onto the road was straightforward (not counting Turo app hiccups). Michael did keep us accountable for the vehicle and its condition, but they also went above and beyond to give us good service. Michael's nephew was also very easy to work with. It's rare to get to meet someone as young, driven, and respectful as he.