It's my first experience with Turo and it was great. My trip went perfectly. At the end of my trip Michael even asked me to give me a ride back to my apartment. He was really nice and I will definitely rent one of his car again. I was a little bit late at the pick up due to a basketball practice but I warned Michael and he was okay with it.
No frills, but who cares? Car runs great and is great on gas. Michael was very responsive, and arranged a very convenient pick up and drop off at the airport. Michael helped make our trip smooth and easy. Would definitely rent from Michael again.
The car I had rented wasn't ready when I arrived, but after Michael's assistant Frank picked me up at the designated pick-up point and took me to Michael's office, he provided me with a better car for one day until the original car was ready., for the same agreed-upon price. The next day, Frank drove the originally booked car to where I was staying and we swapped cars. It was a little inconvenient to have to work that into my schedule, but the value of Frank's rental price -- compared to a big-name rental -- was worth a little inconvenience. Michael also assured me that I could ignore his mileage limit, although I'm pretty sure I stayed within it anyway.
Michael was quite responsive and I was met at the airport by Gina who drove me to the Hyundai Accent. I had chosen a car that was not too old, but quite inexpensive. The car worked excellently. It had a solid air conditioner that cooled well. (March so it was not intensely hot). Small issues: no spare tire (I did not need); No window washer fluid; rattle in the door; squeaky brakes. I would use Michael in Turo any day, but I would rent a better car.
Awesome trip with an awesome car. Owner was nice and very accommodating. Took this car to flagstaff and it was amazing the whole way, very good on gas and perfect running AC. These only downfall was under tint on the back window, kinda blurry but nothing I couldn't overcome. Would definitely rent again!