Jobs @ Turo

Business Operations Manager

San Francisco
<p><span style="font-weight: 400;">It’s taken six years, hundreds of thousands of trips, and millions of miles to arrive here at Turo. Our marketplace has blossomed into something truly extraordinary — a vibrant community of car owners and travelers who inspire and fuel us every day.   We’d love to for you to join us at Turo.</span></p> <p><span style="font-weight: 400;">We are positioned to capitalize on our stronghold as the nation’s largest peer to peer rental marketplace, and have global aspirations to further </span><span style="font-weight: 400;">disrupt the $60 billion international car rental industry. We are connecting vehicle owners whose cars would otherwise be idle with travelers seeking unscripted mobility, creating memories for owners and travelers as they connect through the shared economy. We’re backed by top-tier investors, including Kleiner Perkins, Canaan Partners, August Capital, Google Ventures, and Shasta Ventures. With a talented, dedicated team, we have changed the way people think about travel.</span></p> <p><strong>Position Overview</strong></p> <p><span style="font-weight: 400;">We are looking for a Business Operations Manager to drive key initiatives with Turo’s Risk and Customer Support operations, and to help set the overall strategy for improving Business Operations. This individual will own and lead execution on a variety of projects critical to scaling Turo’s operations, which is expected to grow rapidly from the existing team size of 300+.  A successful Turo Business Operations Manager has superb communication, analytical and organizational skills as well as a desire to get deep into operational details.</span></p> <p><strong>Responsibilities</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Plan and drive initiatives critical to scaling and improving Turo’s 300+ person operations team, ranging from software implementations, to new technology implementation, to process overhauls, to implementing new organizational structures etc...</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Oversee data quality and reporting for the operations team; develop and improve reporting for day-to-day decision making and use data to make strategic recommendations</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Take ownership of growing list of day-to-day responsibilities over time.  </span></li> </ul> <p><strong>Requirements</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Passion for creating great customer experiences</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">2+ years in a fast paced business environment. Multiple years experience in Top Tier Consulting or other fast-based business environment preferred.  MBA preferred</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Well-rounded.  You’re a great communicator, quick to learn new technologies and love to work with data too</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Strong desire to run a team or department at some point in the future</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Strong proficiency with Excel.  </span><span style="font-weight: 400;">An understanding of databases and querying. Some SQL knowledge is a big plus.  At a minimum, must have a desire to independently learn basic SQL.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Self-driven and highly motivated, with a true sense of ownership from start to finish.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Willingness to travel as needed</span></li> </ul> <p><strong>Benefits</strong></p> <div class="js-jobListingDecodedContent u-maxWidthSingleColumn jobListing-content"> <ul> <li>Competitive salary and meaningful equity</li> <li>Employer paid medical, dental, and vision insurance</li> <li>Apple equipment</li> <li>Four weeks paid time off, volunteer time off, generous parental leave</li> <li>Weekly catered lunch</li> <li>Stocked kitchen and beverages</li> <li>Company-sponsored happy hours and team events</li> <li>Turo owner matching and vehicle reimbursement program</li> <li>Turo travel credit every month</li> </ul> </div> <p><span style="font-weight: 400;">We offer competitive salaries, stock options, and a wide range of benefits. Moreover, we give you the opportunity to work with an awesome group of coworkers, access to the very best computing tools, ample indoor bicycle storage, a steady supply of tasty snacks, and a genuinely fun environment to do your best work in. Oh, and travel credit for you to roam the open roads.</span></p>


Interested? Apply here.