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First time user of Turo. Sergei was very prompt in responding to all of our question (I had very many). He kept in contact with us every step of the way. Car was very clean and well maintained making the trip very comfortable. Also our return time was delayed due to unexpected winter storm conditions. Sergei was very understanding of the situation and worked with us to resolve the late fee that Turo charges. I will definitely be renting from Sergei again in the near future and highly recommend to anyone looking for a reliable and reasonably priced service.
Returning client. Sergei is a great host and I highly recommend to anyone. He has a great collection of vehicles and I will be renting from him again in the news future.
It was a pleasure dealing with Sergei. He bent over backwards to deal with some issues that arose during the trip. While cruising the backroads of Owens Valley and Death Valley it was reassuring to be driving a high clearance vehicle with heavy duty, all terrain tires. This vehicle made my two-week photographic journey highly productive. I hope I have another opportunity to rent it.
Excellent vehicle, decent mileage given this vehicle is a hybrid wrangler yet powerful to handle off-road with ease. Awesome alpine audio. Pramel was always available to answer any questions and check out and check in was a breeze..
I don’t know what was better, Sergei or the Jeep! Phenomenal response time and understanding of the situation we were in when we got snowed in in Mammoth. The Jeep inspired so much confidence when trudging through the deep snow.
Very sturdy, safe and reliable car to drive. Abhinav was such a wonderful host and always prompt with his responses. Everything was as mentioned in the description. I would highly recommend to this car and host to anyone.
The goal was to balance a drive from San Jose nearly to San Diego without paying huge gas fees to see family for Thanksgiving. What I actually was movie star treatment everywhere I went. It was such a great drive and it was easy despite holiday traffic. Had a great time and Sergei was on top of everything. Would recommend to anyone.
Had a fantastic long weekend with Sergei's wrangler! It's by far the most capable wrangler on turo for doing adventure based travel. The torque from the diesel motor provides serious pulling power and ample performance. The raised suspension gives it a stance like no other vehicle on the road! Be prepared to get the thumbs up! Sergei - thank you for the prompt responses to all my questions and for a truly 5 star experience! I'll be back :)
This car is beautiful and clean! The car was very fun and easy to drive. We were able to drive it on a long road trip up the west coast. Sergei is a wonderful host that was there for any questions about the car. I would recommend to rent from Sergei if you want quality cars and a host that will make sure your taken care of.
Sergei is amazing! He was so helpful and gave a extremely clean car. It was the best experience ever for a car rental. Highly recommend getting the car from him.
My first time using Turo. Pramel made the experience enjoyable. Car was clean & no issues whatsoever. Thank you Pramel!
This car will be my future rental I really enjoyed my trip and enjoyed the car thank you so much
First time renting on Turo. Sergei’s vehicle was the perfect fit for my trip! Highly recommend and great pricing!
Great experience renting Pramel's Tesla Model X. He is friendly and helpful. The car was just what we needed for a short road trip that our other electric car won't make. I would highly recommend him and won't hesitate to rent the his Tesla again.
This jeep is easily one of the coolest cars I’ve driven. You truly do feel like you command the road. The creature comforts like CarPlay, heated steering, and front camera made it really easy for myself and my girlfriend to drive. We already are planning to book it in spring or summer again. Sergei is also very attentive and helpful - he replied to some of my questions almost immediately and made pickup and drop off extremely easy. Would book again in a heartbeat.
Jared was a fantastic host. The car was clean and he even left some hand sanitizer and cleaning wipes in the car for us in case we wanted to use them. I took my wife and two kids on a road trip to a couple National Parks. With the third row folded down there was plenty of space for cargo and leg space for everyone. I was returning the car solo and trying to figure out a way to get to a friend’s place to pick up my own car. Jared graciously offered to give me a ride and we had a friendly chat along the way. Great host. Great car. Definitely recommend renting from Jared.
Sergei was incredibly helpful and attentive, super knowledgeable about the vehicle and it’s capability. The Jeep is a beast and made it through some of the toughest backwoods trails without any struggle. Will definitely rent again.
Sergei was a great host and very easy to work with. Whenever unexpected situations came up, he was very considerate and came up with alternatives which was convenient to both parties. The Car was in great condition and ran as expected. Would highly recommend renting out car from him.
Very pleasant experience. Everything works great. The car is fun and the host is nice. Definitely will rent again.
My host Sergei was fantastic. He kept in touch with me to make sure I was comfortable with the features of his car. It was my first time renting on Turo and he made the experience an amazing one. I highly recommend him and I’ll be renting with him again.
The experience went great with Xiao’s car. The car was new and easy to drive. It wasn’t cleaned inside but not a big deal as we wanted to sanitize it ourselves anyways. The communication was smooth and Xiao responded promptly. The check in and check out processes were touchless as we just grabbed the keys and drove the car away. I left some valuables inside the car when returned the car, and Xiao was accommodating so I can pick it up right away. Overall very good experience!
Great experience!! Dean definitely is a gentleman on this app. My family and I are very pleased with his services. I doubt if I will do rent car from somebody else if is not Dean. Thank you very much.
Pramel was very helpful and showed me exactly how the vehicle works and its best features. He also made the pickup and drop-off very convenient and easy. Would definitely rent from him again!
Awesome Host! So kind and understanding. And the Tesla was so comfortable and shockingly FAST!!!! ALSO Sergei left water bottles for the renters and he has over the counter meds, charging cables, and other little thoughtful things which he says you can use whatever you'd like. All around awesome experience
Pramel’s 2021 Jeep Wrangler was definitely easy to book!! He is very flexible if you give him plenty of time in advance of a booking. Only Con is Turo will charge you an extra $174.00 if you alter your initial booking and I feel like that’s insane. I would recommend booking his vehicles before any rental company in the Bay Area!!
Exceptional vehicle and amazing hospitality from Sergei. He was available to answer my questions and even helped me with my charging questions. This Model Y is perfect for road trips and you won’t regret getting the performance version. Thank you!
The vehicle was sparkling and Pramel offered great tips on how the vehicle drives and when I needed to find a charging station, he got on the phone with me and helped out,,. Also when charging was complete he sent me an alert thus avoiding unnecessary charges.. would I rent this vehicle again,,,guess you know the answer 💯💯%
Very nice guy! He was very flexible with us as we brought the car back later than expected. Car was immaculate condition, very clean! We will definitely rent from him again!
Car is clean, very comfortable and runs great. Made our long trip east and fun! Nicolas was nice, responsive and easy to do business with. Thank you!
Pramel model X was perfect for what we need. He was very helpful and aloud us to pick up and drop of the car early in the morning. When I need to rent a car again I will be coming to him first. Thank your Pramel!
Efficient booking, amazing vehicle, friendly host—great experience overall!
Nice and clean car definitely will rent again. Also pick up and drop off process was easy and convenient
It was really really good experience and it was fun to drive and the segei's very friendly and he so nice guy
Great experience on the Model X. Super clean and it drives well. Pramel was very accommodating and explained all the features of the car.
Awesome MDX. Clean inside and out. Great communication with Abhishek. Had a smooth ride and enjoyed it!
Sergei was an amazing host. He was very quick to respond and spent the time to walk me through how the car works. Great car as well.
Hosts were very communicative, car was amazing to drive. Check in and drop off was easy and quick. Would highly recommend this car!
Easy pickup and return. Pramel is an excellent host, it’s been a pleasure to work with him.
Loved the Jeep! It was a great experience overall. Very polite and responsive. The Jeep was on point and easy experience
Nicholas was a pleasure to work with! His car was super clean and super comfortable!
Dean is a great host !! He answered all my questions before picking up the car. The BMW X3 was in perfect shape, clean and amazing to drive. Pickup and Drop off instructions, location was easy as I followed the online checklist made by Turo. I would recommend Turo to anyone!
* Any personal insurance you may have that covers damage to the host’s vehicle would kick in before your Turo protection plan, except in limited situations for trips booked in Maryland, but this protects your own wallet. Liability insurance is provided under a policy issued to Turo by Travelers Excess and Surplus Lines Company. Terms, conditions, and exclusions apply. The policy does not provide coverage for damage to a host’s vehicle.
For questions or information about the third party liability insurance that is included in protection plans in the US, consumers in Maryland and the licensed states listed here may contact Turo Insurance Agency at (415) 508-0283 or [email protected] For questions about how damage to a host’s vehicle is handled, visit the Turo Support site.
When a trip is booked in the state of Washington, physical damage to the host’s vehicle is covered by insurance purchased by Turo, but the Turo insurance does not change the contractual responsibilities of hosts or guests with respect to physical damage to a host’s vehicle.
** Terms, conditions, and exclusions apply.