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Average ratings near Reno, NV
Had business meetings in Gardnerville and No cars available from national rental companies. Saw the add for TURO and tried it. Rented the SUV offered by Hunter and Maddie. Vehicle is in excellent shape. Runs great.. Very clean both inside and out. Instructions on how to pick up and drop off the vehicle were perfect and very easy. I would recommend Hunter and Maddie for your next rental when in the Reno area.
Very nice experience, Robert was very responsive and delivered the vehicle to the airport. There was delays, however they were handled in quick manner while communicating with me in a different state and my family in Reno. The vehicle was clean and exactly what we expected.
Brett is a spectacular host! He takes very good care of his vehicle. He brings to you a superior and luxurious vehicle. It was our first time using Turo and Brett made it easy for us. Thank you Brett! We really appreciate you! Our trip was nice. We visited Hayward California from Reno to attend a family occasion. Tongan family blessing! 🖤
Rental cars through the big, traditional companies was quite pricey with essentially nothing was available. Turo had some options, and this Jeep was a great find. Very clean inside and out, great ride. Great price too when compared against other Turo vehicles in the Reno area. Rani communicated well and was accomodating in terms of tweaking my initial reservation to make pick up location and length of the reservation a little more convenient. Small price for the convenience, but still a great overall value with this whip. Highly recommend!
Wow! What a great experience. Brett was easy to deal with, quick to communicate with my questions, and very accommodating. His CR-V is virtually brand new. The car was spotless, fuel efficient, and large enough for four of us to enjoy our trip. Highly recommend and would seek out Brett again the next time I am in Reno.
My experience with Joel and his Ford Escape was perfect. We had a medical emergency we had to deal with, and Joel graciously allowed a modification of the trip and was very supportive and helpful in making that happen. In addition, his instruction for use of the car were very clear, he was extremely responsive, and the car was great. I highly recommend renting with Joel.
FANTASTIC communication - so prompt and very accommodating to the needs we had for a car. He was my first Turo rental and definitely not my last. The car was great and it made our whole trip fantastic!
The whole experience took me by surprise. A last minute business trip for my company and the rental car nightmare trying to get any car in a busy city. Lead me to a company called Turo, I have traveled all over the world probably twice. I belong to every travel club and have the emerald, gold,platinum, and the special Hilton Dimond card. But the service and great kindness of a person called Niara that went above and beyond to accommodate my last minute travel plans made my trip so much more less stressful and put a smile on my face. The CompanyTuro is a simple one and a great way for many people to get ahead on helping people like me an entrepreneur get my job done the simplest way. And I feel better knowing that I am helping another entrepreneur with there path . A win win . Great company,and great clean vehicle and stellar service and I help fellow entrepreneurs. Thanks Niara
Sam’s Audi is immaculate! The pick up and drop off where as easy as anyone could possibly make it. I’m not sure if this is his personal touch or how the service works but after this experience I don’t think I would use a normal rental service again. Thank you Sam for making this part of our adventurous trip so easy.
John was super accommodating with getting his car to us despite several airline delays. The pickup and drop off went as smoothly as possible. It was clean and comfortable and we had an excellent trip. Reno airport was a breeze. Thanks!
Great rental experience, from the car itself to the owner. Phil was very accommodating with pickup and drop off which made the process much easier than renting a car from a rental company. The car itself was fantastic, super clean, low miles, and fun to drive for our stay at Lake Tahoe. Highly recommend this car and Phil if you’re considering renting a car for your next trip to Tahoe!
I don’t ever want to order a rental car again! Alixandra was fantastic and made it easy for my family and I to grab our bags and go! Car was clean and was perfect for our Tahoe adventures. Lots of room for 3 adults & 2 kids and all our stuff. Highly recommend!
We made a very last minute plan to fly to Reno. I looked for a car and saw that Hunter and Maddie offered free delivery to the airport. Even though we made our plans just hours in advance, Hunter and Maddie approved me to rent their car on super short notice! They are great communicators, and give super clear instructions for the contact-less check-in and check-out processes. Overall, we had a great experience renting from them, and would love to rent from them again in the future!
Rani’s Jeep was a beast. Beautiful car, clean, perfect for a beach trip to Tahoe with removable roof panels. The pickup and drop off were smooth, he and his team were very accommodative to multiple changes in my schedule. I was his first rental but will definitely not be the last, I would highly recommend!!!
Great car and great host. Excellent communication, easy pick up and drop off at airport, super clean and well kept Range Rover, far better than a car rental. Would highly recommend!
This was my first Turo rental and it went very smoothly. Alexis and this car are great!
Joseph is a great host and his vehicle is clean, runs prefect and was a great addition to our South Lake Tahoe adventure. Easy pick up and drop off @ the Reno airport, and quick reply’s to any questions.
Everything was great-super easy, awesome communication, car was in good condition. Would do it over again any day rather than going through a commercial rental car!
Kevin was very accommodating with pick-up and drop off options that fit best with our schedule. The car was clean and roomy for our family and luggage. Would recommend.
The Jeep was immaculate. Completely clean inside and out. To the point that the friends I was meeting at Tahoe thought it was brand new. This was my first time using Turo and check-in was simple and fast. There were lines at all of the rental car counters and I went straight to the lot, checked in using the app, got the key from the lockbox and off and going. Pat’s communication was great. From the minute I got on the ground to when I dropped off the vehicle at 5am. Great experience and way better than a rental car company for a much better/cleaner/maintained Jeep. Thanks!
The car was clean, fun to drive, and obviously reliable. The host was very helpful and flexible on the return time when our flight was delayed. So much better than traditional rentals!
The car was amazing! It was clean and the service was awesome! It was great to drive any where! They were easy to work with and very accommodating. I will definitely use them again next time I come to Reno/Tahoe!
Wonderful host and great vehicle! We had a horrible time trying to get a rental car and our Uber driver suggested Turo. Rachel was amazing and very helpful, and it was so worth it! Thank you!
Most efficient car rental I have ever used. Ryan and his wife were professional, kind and responded promptly. I highly recommend this car as it was clean, safe and handled the roads around Lake Tahoe perfectly. Ryan went out of his way to reach out to me during our trip to assure everything was going well. He also purchased 2 brand new car seats which was beyond expectations. If you’re in Reno/Tahoe area, this is the perfect car for you.
Ryan's car and personal service were exceptional. Not only was the price perfect for my budget, but the pick up and drop off at the airport could not have been any smoother. When I say door to door service, that is exactly what I mean. He was great to communicate with ahead of time and prior to the return trip. The car was great to drive and provided plenty of room for luggage. Could not have been happier with my decision to rent this car from Ryan. When I return to the Reno/Lake Tahoe area, I will be sure to book through Ryan again.
Ryan and his Lexus were all but Exceptional. His customer service towards me was all but a good experience and of course with the extra support from his assistant Krissy made this trip all the better with ease. I would differently recommend anyone to go with Ryan you will not be disappointed. I will rent again in the future. Thank you.
It was the best car that I have rented. I would definitely rent this car again. Thanks so much!
Hunter and Maddie's car was perfect for our family of 6. We fit 4 carseats in it with ease, and still had plenty of room for luggage. It got 24 mpg up and down all the mountains of Lake Tahoe! Maddie was very attentive and instantly responded to any of my messages. This was a great deal!
That worked out BRILLIANTLY! So much better than a regular rental car and so much easier. Thank you so much!
Ryan was a pleasure to rent from and his vehicle was very well maintained. He was very responsive and made the pick up and drop off a very easy process. I would rent from him again!
Great communication. Car was in excellent condition. Definitely would rent from Jennifer again.
Eric was amazing to rent from. Was very responsive, friendly and really helpful. The car was great and very clean and was very happy with my experience.
Renting never made easier than this... It was super easy Joseph was nice, car was clean... must rent again
Great car! Super clean, super convenient (at the airport) and extremely responsive owners. Would definitely rent from Hunter and Maddie again!
So easy with the airport exchange and the car was so lovely for this trip over to Tahoe - super clean, easy instructions, and fun to drive too!
Jeep was great. Rani made pick up and drop off very easy. Communication was always good. Would certainly rent again.
Rani couldn’t have been a better host. Very prompt and professional. I will absolutely rent from him again. And the Jeep was so cool.
Hunter and Maddie were great. Everything was laid out and explained specifically well. It was picked up and dropped off conveniently easy. ID rent from them again. Thank you.
I rented Robert's car while in Reno to attend a family celebration of life. Robert was fantastic and very accommodating. The vehicle was incredible and I'd use his service again in a minute!! Much appreciated Robert!!!
This Audi is absolutely amazing, we loved it! It drives smoothly and there is plenty of room! Fidel was a great host and communicated well with us. We look forward to renting from him again in future trips to Reno.
They were very easy do deal with and helped me to understand how Turo works. The car was very nice . There were 5 of us and our luggage and we had room. Im glad I had youngsters to understand everything!
First time using Turo to rent a vehicle. Car was great! Communication excellent. Was an enjoyable experience working with Andres. I appreciated the extra iPhone cable. Thank you! Blessings
The host is the best. I told him we were coming in town for softball and he hooked us up with a cooler. Thanks again
This was my first time using Turo and Maddie & Hunter made every aspect of the experience positive! Excellent and timely communication and explicit directions really helped and they went above and beyond providing maps, addresses and directions! The jeep was in great condition and fun to drive and the panoramic sunroof came in handy while taking video of the mama bear and bear cubs we happened upon. I will definitely rent from them again and highly recommend them!
Evan was really easy to work with and the car worked great for our trip to Tahoe. Thanks!
This was my first time using Turo and renting from Robert could not have been easier. Thank you for a smooth process and transaction
The Audi was really great to ride around in for the week. Brand new car with a ton of bells and whistles.Rani was really great and flexible when some changes came up on our end. Would definitely rent again. Thanks Rani!
Bill is a wonderful car owner and is thoughtful and really goes all the way to make your trip great. First time using Turo will not be the last.