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Average ratings near Kailua-Kona, HI
Very accommodating and polite Jenny is an awesome person with a great car. Her new car is a hybrid so it helps with the Hawaii gas prices. I give my experience a true thumbs up.
This was our first time using Turo, and I may never use a rental agency again. It was so easy and Kalena and Jessica were extremely responsive and helpful. The car was just as advertised, very clean and no issues.
Great car, friendly folks we rented from! We were very grateful to get a car at a time all the rental companies in the big island were booked up!
Was a pleasure to rent from Jodie, very reasonably priced car, prompt communications and hassle free drop off & pick up the car at the Kona airport from Jodie's team. I found, Jodie says what she does and does what she says. A bonus being, her company also offer Travel & Activity services, have found Big island can be a rush during peak time so her company can help to make an optimal itinerary by doing all the bookings for us. Even though the SUV has few years on it and one can spot minor cosmetic wear & tear if they really put an attention to the details, I found this SUV to drive like new, felt new and in top condition. Much better priced and even a better vehicle than newer economic cars from Turo or from rental companies. I found this Cadillac SRX to be a comfortable cruiser for my family with 2 kids for long drives. Being this my first ever Turo rental, overall positive experience with Jodie, Cadillac SRX and Turo.
Picked up at the airport parking lot. Easier and faster than others in our party left waiting in line at the rental counter. The Jeep was spotless an in like new condition. Much more cargo space than expected, accommodated 4 large bags plus carryons.
This car was wonderful - super clean, easy pick up/drop off at the airport, and the hybrid gives you great mileage (helpful with Hawaii’s more expensive gas prices!). I would definitely book this car again!
Toshua is great! We changed our pick up time twice and she was super accommodating about it. Great trip!
Considering this was my/our first time and experience using Turo, all prior skepticism aside, I am now fully convinced that such a service can work and benefit all parties if done and handled right. I do think that having been in contact with the host (Junior) ahead of time was helpful and also clarified a lot of things. But for those finding themselves on the Big Island with 'big' expectations in hopes of a 'smaller' price tag, using Turo and finding quality vehicles is a breeze and worth the wait when searching. And let's not kid ourselves, for such a nice vehicle, you def won't find a comparable rate at one of the airport car rental companies unless willing to fork over everything shy of an arm and/or leg.
My first time with Turo. While it was a bit more work than the traditional rental car agency, every time I needed help I received it. There's more a feel of we're in this together rather than the corporate us vs them. I made some mistakes which were explained to me and we kept rolling along. So I'll try it again next time I need to rent a car.
I have never rented a vehicle before and was very nervous about the whole process. Greg made my experience such a breeze and my vacation was the BEST EVER!! Greg was superb and definitely one of the best guy to work with. He brought and picked up the car at the airport for my convenience and answered any questions I had about the car while on my trip. The BMW SUV was so fun and inexpensive to drive. Thank you Greg for making my stay in Hawaii such a memorable experience
Such a great experience beginning to end - not sure we will ever rent a car the normal way again!!! The curb side pickup/dropoff was priceless :) Mehalo Terry for a great trip!!!
Really enjoyed exploring the Big Island in Anna's brand new Jeep. The pickup and dropoff were effortless. The Jeep was handed to us clean and with beach gears loaded. Anna was very responsive to all my questions and requests throughout the trip and also gave me great tips on where to go. The Jeep drove great with its new A/T tires (not the regular road tires you'll find on the Jeeps from rental companies). We were able to summit Mauna Kea, go down to Waipio Valley and visit green sand beach without any issues (We did ask for Anna's prior permission for driving the 4x4 only roads).
Kalena and Jessica were the best turo hosts we have ever had. Having such lovely hosts made our trip to the big island relaxing and pleasant. They went above and beyond in kindness and generosity. The Kia we rented was perfect in every way—clean, easy to drive, good on gas, lots of space. I wish turo would allow us to give this rental more than 5 stars!
Kea Adventures was a great find when there were no available car rentals in the Big Island this July 2021! To get around the Big Island, a car is a must. The Honda CRV 2021 we rented was clean, with a full tank, and in excellent condition. The pick up was done quickly with no delays, and with the TURO App - everything was prepaid, including the insurance. When we needed Kea Adventures to come pick up the car at our hotel, instead of bringing back to the location of pick, they obliged with personal service. The whole experience was easy and expeditious. Thank you for providing our family with the means for a great vacation on the Big Island.
Gretchen was super responsive and pleasant. The car is in immaculate conditions. It runs really good and is very well maintained. I will rent from Gretchen again. Price was very reasonable. I’m very happy with the car and the entire transaction. Thank you Gretchen! Aloha!
Mychelle was really easy to work with. She was kind and patiently answered my questions even before I made a reservation. Her Jeep was clean inside and out upon pickup and she even met us to go over the features of the vehicle. That made our trip to the summit of Mauna Kea fun and hassle free. My only regret is not being able to reserve her Jeep for the duration of our trip! Thank you again, Mychelle.
Great price, great car, very good overall experience, would definitely recommend renting from them.
Tara was great and very helpful while we celebrated our 26th wedding anniversary! The SUV was great for our family of 6! Clean and well kept! Without this comfortable and safe SUV, we would not have been able to travel to all the great beaches and places in Hawaii. Tara made use feel welcomed as soon as she dropped off the SUV to us at the airport. She let us keep the vehicle a few extra hours since our flight changed and communicated with us the entire time from booking this vehicle. It was a pleasure meeting her and we would definitely rent this vehicle again. Thank you again for making our trip so great and memorable!
Monica is very responsive and easy to work with. The car is in good condition, very clean and worked well across the island to Hilo from Waimea. We met Monica at her house in Kona to pick up the car by Taxi and she met us to get the car on our departure at the airport for a fee. My recommendation is to skip the taxi to her place and pay if possible to have her bring the car to the airport for pickup, this saves time. The car had USB ports and an extra USB adapter. Upon return, it’s asked to bring the car back filled up and clean through the car wash, Lex Brodie is the car wash we used the day before we were set to leave. It’s in Kona priced at $12 and was quick. Fill up is standard of any rental company and expected. It’s nice to have an SUV that takes 85 gas. I would recommend to work something out and maybe Monica will agree to include the price of a cleaning in the amount and have her take care of the cleaning. It’ll be easier for the traveler to worry about leaving versus cleaning. Overall, I would rent from Monica without a second thought. Thank you for loaning us your car, we had an amazing time!
Aloha and Mahalo! This is the best! Sophie and Phillip could be more gracious hosts. Car was great... No problems... Hang Loose!!! I recommend this car. Good gas mileage, comfortable to drive, and a lot more roomy than I thought. Beat the rental car biz at their own game...
This is the perfect rental for exploring the island. Hannah rocks - she was so helpful and accommodating! The vehicle was clean, well maintained, and helped make our trip the success it was! Thanks for everything.
Tom went out of his way to park his nice BMW X5 at the Kona Airport when we arrived on July 9th / the vehicle was the perfect choice for our Hawaii vacation and was very comfortable in city and highway driving / too bad we were unable to extend the rental due to the next booking / Mahalo to Tom (and Kelly) for a truly memorable experience!
Garrett's 2015 Subaru Outback was the perfect vehicle for our trip to the Big Island! Plenty of room for luggage for our family of 4, and super comfortable and capable of taking us anywhere we needed to go. Garrett was a pleasure to work with and accommodated our family with drop off / pick up. I would definitely rent again from Garrett!
Beautiful SUV. We enjoyed it very much. Jodi was very helpful on getting this rental ready for us to use. Thank you Jodi!
Best rental EVER!!! We were able to go everywhere we wanted to go. The Jeep was clean with a sanitizer and sunscreen for a fabulous top down experience. Easy communication, drop off and pick up.
Booking a rental car with Tehani and Kaai was truly an amazing experience throughout. From pickup to dropoff, they were super accommodating/flexible and a breeze to coordinate with! On top of that, Kaai was super helpful offering local tips on things to look at and places to visit. As far as recommendations go, his were the most helpful that we've gotten on our trip to Kona. Finally, the car itself was wonderful. It came in great condition, freshly cleaned looking as if it were brand new off the lot. It got us everywhere we needed to go and more offering plenty of space for all our belongings and gear. It took us all the way to the other side of the island to Volcanoes National Park and then to the top of Mauna Kea at night to see the stars no problem. Suffice to say we were very sad to part ways with it! In conclusion, on an island of some of the friendliest people we've ever met - Tehani and Kaai may have been some of the friendliest. HIGHLY recommend booking with them!
They earned all five stars. Such a great family to rent a car from. Always answered any questions promptly and with more info to help you enjoy your whole trip. Clean nice car, runs great. Love these guys. Will look to use a car from them anytime I’m on the big island. A big thanks from my family to yours!!
Best rental we've ever had! Perfect for traveling all over the island on our very first visit here. Clean, spacious, and a smooth ride. Christabel was so kind and helpful throughout the rental too. Everything was easy from start to finish. We loved it so much that it was hard to give back- Highly recommend!
Kalena and Jessica were amazing! We booked this 1 hr before our arrival to Kona after our other reservation fell through and they totally accommodated by meeting us at the airport upon our arrival with no wait time! They were so sweeet and welcoming - could not recommend enough! it was the perfect car for exploring the island
I was glad I used this service. I was able to have access to a very nice car for a very affordable price.. It was extremely convenient.
Best jeep in the island!! He's on time and the jeep was clean and ready to go! Renting his jeep was smooth and fun! My kids loved the jeep and all the experience that came with it. Definitely will rent this jeep again when we come back! Thanks Thomas and to his wife giving restaurant recommendations. Great overall!!
Mark was friendly and very flexible and understanding when our travel plans changed. Car is in great condition and was perfect for our family vacation.
Marla is amazing , up front and honest, this is my second time renting from Marla and my experience has been nothing but awesome, she is easy to work with and she really helped me when I needed a car to visit family..customer service at a great price is unbeatable 🤙🏼
Thank you Lana your suv was amazing for this vacation had a wonderful time, thanks for the additional favor of picking up the car at the airport.
We had a party of 7 and the Infiniti worked perfectly. Very clean and had no problems getting around the island. Dependable car. We were unable to rent from an agency and had never used Turo before. But this rental was seamless and hassle-free. Thanks!
Bryanna made it all so easy! Usually car rentals are a stressful part of my travel, but not in this case. The car was clean and easy to find. Highly recommend booking with her!
Car was perfect for our needs. Clean and in good working condition. Tara was extremely friendly and even provided refreshments and snacks in the car. Tara met us at the airport with a Hawaiian Lei greeting. I reccomend Tara for your next Turo rental. Mahalo!
The car was exactly as described. Even better, I was able to meet Devin, who’s a lovely person. Thanks for rental!
First timer ever to rent from Turo and would do it again. Hosts were very accommodating. I have a toddler with me flying me and they graciously agreed to drop off at airport and provided a carseat. I also was able to extend the drop Off date with minimal charges, thanks to the hosts. Very responsive and friendly to answer questions. The car was super clean in and out. The AC was continuously cool and strong throughout (which is extremely important with a toddler while driving at long distance around Big Island). As you know a car is a car and there’s plenty of it but you’re full experience is dependent on beginning til end of your trip which includes your interaction with people and the hosts were awesome
First time to rent a car via Turo. I would say that rental is a hassle free via Turo. Host is very accommodating, respond to question and very kind! Great experience indeed!
The car was great! It got us to and from Hilo twice (since we were poor planners). The car is very comfortable and Caleb cleaned it up real nice for our trip. Would rent again next time on Big Island!
This was my first Turo Rental and Shawn was an excellent host. He walked us through everything we needed to do and was there for my questions during our rental. He stayed on the phone as we located the csr. The car was very clean and ready for us..
Easiest car rental experience ever. This was our first time using Turo. Daphne made the whole experience hassle-free. Brand new car.. comfortable & spacious. Highly recommended. Thank you!
Great rental overall, Katia was extremely friendly and the vehicle was in great condition for the rugged roads. Easy check in and check out process especially for first time Turo users.
Car was perfect for driving around the island, tons of space inside. It was just me and my husband but I'd imagine it'd be ideal for a family. Nala is also great to work with, super responsive and helpful. Recommend 100%!
Great car and even better owner. We rented this car for a week on the big island and it was awesome. Not only was the car new, easy to drive and maneuver but it came with a super friendly and accommodating owner. He gave us all kinds of recommendations from snorkeling spots to restaurant recommendations. Best part is that we felt we could trust him from the very first minute.
Michelle was very helpful and accommodating. She was easy to communicate and answers all our questions/concerns. Her car was great for our family. It was clean, had enough room and easy to drive. We would definitely rent from Michelle again when we come back in Hawaii.
James was a great host for our first trip to the Big Island. He was very welcoming, courteous and kind as well as helpful. Give a try you and your family will enjoy his services
We had absolutely fantastic time with this Jeep rental! Raina has been an awesome host and very accommodating. She also loaded a couple of beach chairs, umbrella and cooler as a bonus, which was super helpful. I would highly recommend this rental for anyone looking for a true Hawaii experience!
Tony was so friendly and accommodating. He was extremely flexible as our plans changed, was courteous and punctual… and the Jeep was great. Would definitely rent from Tony again on our next trip to the Big Island!
We rented the X5 for a week and had a blast cruising the island in luxury. Shawn was super nice and easy to deal with. He included beach gear for us at no extra cost which was much appreciated. We really enjoyed having the panoramic sunroof as we toured the island. Definitely recommend booking with Shawn.
Dead simple pickup and drop off. The perfect car for venturing about the island! Never going through the hassle of a rental car again!
Kalena made our trip perfect. Rides are pretty hard to come by on the island and he was super accommodating. 10/10 would rent from him again
Great renter, super grateful we got to rent with you!!! Thank you so much. Great communication and cooperation. I really appreciated her patience and understanding! I definitely recommend Emma for any future trips!!!