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Average ratings near Kailua, HI
Awesome car, and awesome experience. I’ll definitely never use a big rental agency again, and the next time I’m in Kona, I’ll be renting the same car if possible.
Nice car. Worked great for a family of five, even with scuba and camera gear. SUPER easy delivery and return! No commercial car rental agency could compete.
Great vehicle. Curtis was extremely accommodating. Skip using the jeep rental companies and choose this Jeep!
Brian responded fast and was quick to offer assistance/advice. So glad I found this app when all the other rental companies were sold out. Life saver
Jeff’s car was in great condition. Clean. Drive easy and got great gas mileage which is a huge plus given gas prices on the Island. Jeff made the whole process seamless. Easier than a rental car. The chairs and boogie boards were welcome additions. Would definitely rent Jeff’s car again!
Easy process from pickup to drop off. Definitely worth it than the usual car rental companies.
First experience with Turo and Steven made this easier than any rental agency I’ve ever been to. The car was immaculate. No issues, all good. 10/10 would work with Steven again.
Jonathan was super friendly, punctual, great communication. The car was perfect for our family of 5 (plus 5 large bags). Extremely convenient pickup & drop off - way better than legacy car rental companies. Highly recommend!!
Great time with a great owner offering a great service way better then renting from big rental companies
It was nice having the option of going a little off road, not an option for most car rental companies. Good communication.
Ryan made my first Turo rental process EASY. Jeep was awesome, clean and well maintained.
Great car! Took us everywhere we needed to go with no problems! Also a very gas efficient vehicle which was very appreciated given the high gas prices in HI. Nicholas was super responsive and picked us up from the airport. Highly recommend using Nicholas's vehicle for your trip on the Big Island.
Great little car and good on gas for Hawaii’s gas prices. Kelly was amazing and picked me up right in front of our terminal. It was four of us with 2 large luggage and one small which was a very tight squeeze but we made it work.
Jonathan was easy to work with and communicated quickly and checked up on me during my trip. Car was clean prior to arrival. I would recommend renting from him. His 7 passenger Ascent was clutch when there were no cars available at the car rental agency during my trip to Kona, Hawaii.
Our car was SHOWROOM beautiful! Bethany was excellent to work with, she even showed me a couple of differences between Turo and regular car rental that saved me some serious $$!! Turo and Bethany are awesome. Goodbye regular Car Rental companies!
Emily really made this process super easy for us and would rent her car every time we’re in town over any rental agency. Also her car was perfect for 6 of us with 7 bags and couple of backpacks. Super smooth drive and no issues at all.
Ryan is super friendly and easy to work with. This jeep was a much better option than the stock rental Jeep’s out there from the big name rental companies. Highly recommend!
First Time using TURO and we are very happy to find FRK's listing. This Jeep was perfect for what we wanted to do and could have done more. FRK was very friendly and accommodating. Explaining and giving pointers of the Island as if we were her friends coming to visit! Thanks again for the kindness. Rent this Jeep from this owner... You won't be disappointed. We will rent again if we're lucky enough to return to the Big Island! Price was great and could do more than rental companies and without the hassle at the counter or the terrible customer service regular rental companies have. Check your insurance... Ours covered renting on TURO so it was a breeze!! Pros: everything Cons: really can't remember anything negative about renting this vehicle.
We will definitely use Phillip again. He was an amazing host! The car was clean, well maintained (like new), the AC worked super well, Phillip was easy to reach and very accommodating. And, he left the most thoughtful souvenirs in the car for us. We will NEVER use a rental agency again! If you're looking for a rental make sure you call Phillip!!!!
The RAV4 was better than expected. We enjoy using Turo as it makes the rental process so much easier.
Jeff made the pick-up & rental process very easy. So friendly, quick responder, clear details. Car was clean, gassed up & ready to go. Good gas mileage. Would definitely rent from Jeff again.
The car was a great contribution to our stay in Kona. Perfect condition Emily was wonderful. Kind and very helpful. So much better than renting from a regular car rental agency. All in all exceptional experience! I would most definitely rent from Emily again! Mahalo Emily!
Claude’s Kia was awesome! Great way to get around Kona and has all the essential smart features to make travel easy. Claude was so great and made the rental process seamless. Highly recommend!
This 4runner was the perfect SUV to cruise around the island and was exactly as described. It handled dirt roads comfortably but was still small enough to parallel park with ease. This was a very last minute reservation because of another Turo rental that was cancelled by the owner less than a day before the start, and Kea Adventures helped us get all the pickup details sorted out in less than an hour. Definitely recommend going the route of super convenient airport pickup/drop-off if you're flying into KOA
Danielle was was very organized. She had a binder in the car sharing recommendations and other important car information we may need for our trip. Moreover, she was very COVID friendly with sharing how she wiped down the car before hand and provided us with cleaning supplies. We paid to have our car delivered to the airport. Be aware that because the car is being dropped off at the airport we had to pay the parking fee on top of the delivery fee, which we were not expecting, thus adding extra costs as the delivery drop off was quite expensive. Note that because it is a Jeep we needed to fill up pretty frequently and gas prices hover around $4. However, being in a large vehicle on back country roads this car handled turns very well and made us feel safe while driving. An added bonus was that Danielle provided us with multiple car chargers and an Aux cord, which made navigation and music selection WAY easier. Overall, we had a great experience and would recommend renting from her!!
Our first time using Turo and it went effortlessly. Great host! Very clean car and very communicative and no worries at all. Timing was easy and much faster than a regular rental car agency. All thumbs up.
Rental process and car were perfect. Would definitely rent from Michael again. The Nissan is older model, but so great for the island. No trouble at all.
Erin made the entire trip very easy; very communicative, thorough instructions, and great pricing. The rental process in HI is notoriously difficult in this economy and time but this was nothing like that. Strong recommendation.
This Jeep was awesome for getting around the Kona Coast. Picked up from the airport parking lot (I paid based on how many hours it sat there until my scheduled pick up time- a few hours). Easy pick up and drop off. I recommend the post use cleaning package add on as well, because with the nearest car wash closed last minute it was a hassle I regretted having to deal with. Thankfully John was very understanding that it delayed our drop off to him 20 minutes. Easy communications. Met all expectations.
Great experience! The car was nice and clean, and was perfect for our trip w/ a family a 5. Paul and Nicolette were great- very helpful! We would definitely rent again if we came back this way and would recommend to anyone who needs an suv rental...thanks!!!
Johnathan made the rental process convenient and easy. Great car that was definitely a fuel saver that got us around the island. Thank you for renting out your car.
The car was in great shape and Erick couldn’t be nicer and more helpful. Without reservation, I would absolutely recommend Erick and his rental.
This vehicle has the best price and value on the Island. Sage is an amazing person and is in constant contact with you before, during, and prior to delivery. The car is everything you want for your vacation.
I would give this car 4 stars only because it wasn’t a perfect vehicle. But I gave it 5 stars because I felt like it was a great rental especially for what I paid for it. During Covid times when rental cars were scarce and when you found one, it costed an arm and a leg, I found this one at last minute and it was the most affordable price for the type of vehicle I was looking for. The first thing I noticed was the gas pedal doesn’t press smoothly. I drove it barefoot so I felt a barely noticeable stick at several points as I pressed the pedal. I asked my husband to try and drive it to see if he felt the same thing. He drove it with sneakers on and didn’t feel it at all 🤷🏽♀️. It didn’t affect the driving and it didn’t feel like a safety issue at all. I just wanted to note that. The car was very clean and we loved the sun shade it came with. It helped for us to find the car a lot easier when we parked it. The windshield was obviously cleaned but whatever they cleaned it with left streaks that made it an annoyance when we drove in the rain. Luckily I had my Norwex glass cloth so when we got to the store, I wet my cloth with the rain and cleaned the inside and outside of the windshield with it and then it was crystal clear. Also, the buttons on the drivers door that controls all windows does not all function well. The front passenger, and the the back driver’s side window buttons can roll the windows down, but they do not roll the windows back up. You have to actually roll the windows up using the buttons on the door itself. The other window buttons work properly. I didn’t think these were really inconvenient but when it started to rain, I tried to roll the windows up while I was driving and after a few tries, I finally told my husband and child they had to roll the windows up themselves. The instructions for pick up and drop off was easy and very convenient because it was at the airport. She was already there at the airport when I landed and she met me at the exact time to drop off. She was also extremely friendly and easy to communicate with.
This was the perfect vehicle for our trip! Excellent condition, great price and stress-free pick up/delivery. My first time using Turo and I will lab to rent this vehicle again on my next visit! Jerry and Stephanie were so helpful even when I got lost at the airport they helped me get to the meet up spot. The beach chairs were such a nice touch too. Great experience!
Pick up and drop off was smooth. Kaleo is very accommodating. This was easier than a rental car companies process. Definitely recommend Kaleo’s cars.
Scott was very helpful and communicative throughout the rental process (It was my first time renting from Turo). The car was exactly as described, and in a very clean and good condition. It was so much fun driving a Rubicon around the Big Island. I would definitely recommend Scott, and would rent from him again.
Adrianna was awesome! I had never done Turo before and was hesitant but because the Big Island had no rental cars available from traditional rental companies I had to go with Turo and Adianna. You know what? When I come back to the Big Island I will only rent a car from Adrianna! She communicated great, easy pick up, easy drop off, and the car was great. With her there was no rental car shuttle, no lines, no BS “up-selling”, so much smoother and faster than traditional rental car places. The car (Kia Soul) worked great for a family of 4 and was only tight to/from airport. After that it took us everywhere we needed to go in comfort. Use Adrianna, you wont regret it!
Marisa made the rental process simple and was great at communicating along the way! Also, super affordable rental and it comes in handy if you simply need a car to drive around for a week!
Great vehicle and great hosts. It was a pleasure to use Turo instead of a car rental agency... no lines, no hassles! The Hundai Kona has very good gas mileage. We only had to fill up once during the week we were on the Big Island of Hawaii. I will definitely choose Turo in the future for my car rental needs. Thank you so much to the hosts, Ugly Duckling Car Rental.
It's a great vehicle to travel about on the beautiful island of Hawaii. The host was very accommodating and made the rental process a smooth, stress free process. If you're looking for a cooler to use, I'd recommend getting your own; the one I rented from the host for $10 was a plastic file box and didn't really keep things cold for a long period of time.
The car was perfect for our family and amazing price. Scott was great to work with vehicle was ready when we arrived from the airport.
Volodymyr was very helpful, professional and punctual. Highly recommend! Pickup was automated because the Ford Edge has a lockpad. He dropped the car in public parking and even left some cash for the parking fee. Very nice touch. The car ran great, had strong air conditioning and zero problems. Our rental experience with Volodymyr was much better than the typical experience with major car rental companies. Drop off was quick and easy. We met him in the parking lot and didn't have to wait. He was very punctual again. Friendly and professional. Will definitely do again next time we are on the big island.
This was the best last minute decision ever. We forgot to rent a car— we looked at rentals at other vehicle rental places and it was twice the price. THis rental price was perfect for our trip. The ride itself was very smooth and we enjoyed the trips on the island!!
Carolina helped to make this an amazing trip to the Big Island for our family. With a shortage of rental cars on the island, the cost of rentals has skyrocketed, but Carolina's car was reliable, clean, and priced much better than the rest. The whole experience was a pleasure and communication was timely and informative. Mahalo!
Jocelyn was a great host and very responsive whenever we had questions. She was also extremely accommodating and had a very fair-priced rate. Would definitely rent from her again. Thanks again Jocelyn!
The car was great and it’s exactly as what you see on the picture, no surprises..... Vincent was very responsive and to top it all, he even made it easy for us to pick up the car and drop it off. The unlimited mileage was a bonus. I highly recommend his car for that price. Thank again Vincent for making this trip awesome.
Had difficulty finding a van.. but who needed one when this car seats up to 7! Price was also reasonable as well. Car is super comfortable and owner responds to messages quickly. Would definitely rent from owner again if I ever needed a larger vehicle!
Car service with benefits! Joseph had a very solid, decently priced option for our one-week trip to the Big Island if Hawai’i. The vehicle was clean and functional. He was very helpful in familiarizing me with the functions of the vehicle eg the wipers, very important when it rains. He also corresponded with us ahead of and during our trip and provided multiple useful tips of what to do and what not to do in order to make our trip more fun and productive. Sorry we could not meet him in person this trip but would absolutely recommend you work with him and his vehicle(s) in the future.
Jason made everything easy. The process was smooth from rental to return. I would definitely rent from Jason again. The car was perfect for our group of four adults.
Namho was amazing! He was responsive and accommodating and communicated well for pick up and drop off and had some great activity recommendations. We were first time Turo users and it was a little nerve racking but he helped us feel comfortable. The car is also perfect. It’s spacious, smooth and reliable. Namho installed a bluetooth device and a phone holder for gps which was awesome. It’s also very comfy to be in for long rides from the west to the east side of the island and back. Pretty good on gas too, which is a must considering gas prices in Hawaii! We made so many incredible memories that wouldn’t have been possible without this car. Our trip was fantastic and we wouldn’t change a thing!
It was so much easier than the rental car companies, and waiting in line to get the car you already reserved and paid for. The car was clean and a smooth ride. Our first experience with an electric car and it was nice, had great handling and acceleration was great, although not needed din Hawaii. 😀
Nicholas is very friendly and punctual. The CRV-V was spotlessly cleaned and well maintained. We put in about 500 miles in the week. No problems and probably got over 30 miles per gallon. He is very glad to give you information about things to see and restaurant recommendations. When I come to the island again I would surely use his car again. So much more convenient than using the major car rental companies. Nicholas is doing a very good job.
Awesome rental with an amazing car. The car was smooth, new and had a sunroof for the amazing weather. Plus the free add-ons like umbrellas, ice chest and first aid kit came in handy during the trip. The host went above and beyond and was very communicative! Will definitely be booking again when I return.
This was my first TURO experience. I rented Andrew’s 2021 Nissan Rogue. I really enjoyed the car. I was very happy that it was a newer car that had Apple CarPlay. I could just pull up Google maps and it made navigating around the island really easy. Easy to drive and park. My kids loved the built-in sunshades on the back windows. Andrew’s mom picked us up from the airport. We hardly had to wait after getting our bags. On the return, we left early on a Sunday, and his mom was very accommodating meeting us before 6 am! Probably not the norm I’m sure, but appreciated. Great trip and rental! Would definitely recommend using one of Andrew’s cars if you’re looking on the Big Island.
Lori went above and beyond to make our rental the best it could be. Because of her excellent service, we will rent from her every time. The car was clean, spacious, smooth and the AC was nice a cool during humid Kona days. Thank you Lori!!
Sage is very good at communicating. His vehicle is exactly what he says runs and drives fantastic and is very nice. He also offers to drop it at the airport for the same price as basically an Uber to where he Parks it in back which made it much easier on us. Thank you Sage.
This was my first experience with Turo and it was so awesome! Tiare and her car were both first class. The car was beautiful, clean, spacious, safe and had a dvr player which my kids loved! Getting the car at the airport was super easy, no long rental car lines plus it felt better giving your money to a family instead of some random company. It was a wonderful experience. I will definitely use Turo and Tiare’s car again hopefully sooner rather than later!