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Average ratings near Reno, NV
Great communication with the owner, very convenient and accommodating. The vehicle was perfect for our needs, and more affordable than the big rental companies.
Derek provided a clean, reliable vehicle. He excels at attention to detail and clear communication. So, even though this was my first experience renting a vehicle through Turo, his clear instructions made the whole process easy. And we saved a bundle from the outrageous rates being charged by the major car rental companies at the time. Highly recommended.
Had business meetings in Gardnerville and No cars available from national rental companies. Saw the add for TURO and tried it. Rented the SUV offered by Hunter and Maddie. Vehicle is in excellent shape. Runs great.. Very clean both inside and out. Instructions on how to pick up and drop off the vehicle were perfect and very easy. I would recommend Hunter and Maddie for your next rental when in the Reno area.
Rental process was very easy and the Tahoe was a beautiful vehicle. In great shape as advertised and Robert was super nice. Would definitely rent again.
Rental cars through the big, traditional companies was quite pricey with essentially nothing was available. Turo had some options, and this Jeep was a great find. Very clean inside and out, great ride. Great price too when compared against other Turo vehicles in the Reno area. Rani communicated well and was accomodating in terms of tweaking my initial reservation to make pick up location and length of the reservation a little more convenient. Small price for the convenience, but still a great overall value with this whip. Highly recommend!
Ryan's car and personal service were exceptional. Not only was the price perfect for my budget, but the pick up and drop off at the airport could not have been any smoother. When I say door to door service, that is exactly what I mean. He was great to communicate with ahead of time and prior to the return trip. The car was great to drive and provided plenty of room for luggage. Could not have been happier with my decision to rent this car from Ryan. When I return to the Reno/Lake Tahoe area, I will be sure to book through Ryan again.
What an amazing experience! The rental process could not have been any easier. The communication was excellent. And of course, the Jeep was perfect for our Lake Tahoe trip. Thank you so much.
This (brand new!) car was awesome and communicating with Paul was equally excellent - very quick to respond, friendly & helpful, and made everything smooth and easy. We had such a great time driving to our best friend’s wedding outside reno. Would definitely rent again if we’re back in town. Thanks Paul!
Great vehicle with great MPG. Brett made our reservation super easy to check- in & check- out. Definitely renting again when I come back to RNO.
This Ford Edge is an excellent vehicle with all the proper upgrades to make our travels nice. The car was in 'as new' condition and had the latest driver aid technology. It took me awhile to get use to the Ford lane assist but once I understood it, no issue. The rental price was attractive too. Should I require a rental car in Reno in the future, I would try to get this car again.
Alex was a great and responsive host, and the experience within the car was perfect. Alex proactively arranged an airport drop off, so we went from the gate to on the road faster than any experience - Uber, taxi, car rental - than I have ever had. Drop-off was a breeze as well. Just a sublime experience all around. Thank you Alex! We will definitely be in contact if/when we return to Reno :)
This was my first time using Turo. Joel made the process so easy! I don’t think I’ll ever go back to rental car companies!
Hunter and Maddie were excellent hosts! Car was clean, and located as expected. Pickup and drop off were both relatively easy. Considering rental cars with the smallest size were about double the price of this it worked out perfectly. Was my first trip on Turo, and was very positive! Will absolutely rent from these two again next time I need a car.
Joel was fantastic! He was on time, very friendly and easy to communicate with via the Turo app. He made our trip to Reno a breeze. The car was clean and drove well. It was our first time using Turo and because of Joel we will continue to use it. His customer service skills are top notch!! Thank you Joel!!!!
Alvin made our first experience with Turo seamless! Easy to communicate with and his car was safe and clean. We will absolutely be renting from Alvin again when we are back in the Reno area.
Great car, no hassles. Majid was very easy to work with. Our flight was 3 hours delayed which was stressful, but Majid was no hassle about working with our altered pick up time and had the car right where we could find it easily. Would highly recommend. Car was clean and we had no issues with it
I truly loved using TURO. Had an amazing experience. Car was clean, it was fast to get the car and take off to my destination. I was on a company retreat and other coworkers used other rental car companies and all had to wait more than 2 hours to get there cars. With TURO within 15 mins of getting my luggage I was in my car and off to my hotel. I will definitely will be using TURO again! And it was a lot cheaper than using other car rental methods. It was fast and easy and saved money too! Would recommend using TURO to anyone. Brett did an awesome job!
Most efficient car rental I have ever used. Ryan and his wife were professional, kind and responded promptly. I highly recommend this car as it was clean, safe and handled the roads around Lake Tahoe perfectly. Ryan went out of his way to reach out to me during our trip to assure everything was going well. He also purchased 2 brand new car seats which was beyond expectations. If you’re in Reno/Tahoe area, this is the perfect car for you.
Jaime was easy to communicate with and everything was great with the car! Awesome rental experience and highly recommended!
The host for this Tesla was great… They were highly professional, timely, and pleasant throughout. This Tesla model Y is beautiful, spotless, and drives like a dream! I would definitely recommend this to others looking for a first class vehicle and rental experience! G
Great experience. Didn’t have to pay too much for gas! It’s spacious and the owner were really kind and understanding 10/10 recommend this for rental!
Awesome all around. Mathew, the owner, is very cool and the Jeep’s great — lots of bells and whistles. We had a wonderful time tooling around the Reno/Lake Tahoe area in it!
Loved Jeff’s Jeep. Great ride. Fun cruising around Lake Tahoe in it. Nothing like driving beautiful scenery in a Jeep….windows down…music cranking...I digress….but really it’s great. Jeff is the epitome of helpful and customer service oriented. I asked for a few suggestions for things to do on my trip…..and Jeff did not disappoint! He is an extremely valuable resource for local food and drink places, sights to see, and anything else you could think of. Just ask him. He loves to give suggestions. 5 stars all around for me on this trip. If I was coming back to Tahoe again I’d try to rent from Jeff again. Don’t question it, just rent this fun Jeep. And benefit from the well of resources that Jeff is regarding local culture and activities. Back to humid Florida……until next time. Cheers!
Ours was only a short 3-day rental, but everything went great! Picking up the car directly at the airport was a huge plus. It was easy to find (though some walking to the parking lot is required) and the instructions for accessing the car were clear and easy to follow as long as you have a smartphone with the Turo app (though a few steps are required). Car was in excellent condition, is quiet & easy to drive. I'd rent this car again.
Ezra was very communicative and friendly. Plane was delayed coming to Reno and Ezra very understanding and worked with us. Car was awesome and clean with all the bells and whistles! Will definitely use Ezra and TURO again. Great experience!!
Hunter and Maddie were extremely helpful and thorough. They made the instructions very easy to follow. The pathfinder was a great ride and would happily book with them the next time I decide to travel to Reno. :)
Kevin was EXCELLENT to work with. Very easy to communicate with as well. Highly recommend using him anytime you are in the Reno area.
Derek's car is kept in great condition, you can tell he puts enormous effort in the care and condition of his car. The rental experience is on par and even better than some of the major rental car companies.
What a beautiful car. Rani is a great host would recommend him and his vehicles to anyone. He is very accommodating with pickup at the airport or his location on terminal way. Can’t wait to have a reason to rent the Q7 2021 again.
Awesome to rent from - thorough with directions for someone new to Turo was much appreciated. Very quick to respond and kind
Eric's Escape is the little engine that could. We drove it far and wide, and we didn't have a single problem. The AC is top notch. I was a little worried that we would melt in the heat wave, but it was great. We got evacuated due to fires, and we had to sleep in the car...worked out for 2 adults with 3 suitcases of gear. I would recommend Eric's Escape, and if I am back in Reno and in need of a rental, I'll check here first. Eric was quick to respond He picked us up from the airport and dropped us off. Easy! Thanks!
Wow! What a great experience. Brett was easy to deal with, quick to communicate with my questions, and very accommodating. His CR-V is virtually brand new. The car was spotless, fuel efficient, and large enough for four of us to enjoy our trip. Highly recommend and would seek out Brett again the next time I am in Reno.
Majid and his car were both great. Easy pick up and drop off. Would rent this car again.
It was easy to work with Joseph. His Audi was in good condition and clean. Would recommend to any friends or family!
Matthew was accommodating and the car was fun and amazing for our camping trip!
Eric was an excellent host. Easy to communicate with and very prompt in his delivery and arrival at the end of the trip. Thank you!
Fidel was very helpful and communicative the whole trip. The car was awesome and looked great. There was plenty of room for 5 guys and luggage.
Car was perfect. App wasn’t working properly at checkout but issues quickly resolved by hunter and Maddie. Would rent again
We had a great experience! Carissa was kind and communicative from the start. Pick up was quick and easy! The car came clean both inside and outside. We had plenty of room for 4 of us and our luggage. When it was time to return we decided to take an extra hour and Carissa was cool and flexible. No complaints! It was all around a great time and I would rent this car again!
Great Great car & host. Car does well on gas & host was very easy to work with, would definitely rent again from this individual!!
Very nice experience, Robert was very responsive and delivered the vehicle to the airport. There was delays, however they were handled in quick manner while communicating with me in a different state and my family in Reno. The vehicle was clean and exactly what we expected.
The car was excellent. Pick up and drop off were easy and Kevin was very responsive to messages. This was our first time renting through Turo and it was fantastic!
This was my first experience using Turo and I was pleasantly surprised! The car was clean and reliable. Kyle was very responsive and went above and beyond in his accommodations. My flight was cancelled due to poor weather conditions and Kyle made the extension for my trip seamless. A stressful situation turned into a relief after Kyle's accommodations.
Nick was a great host and the car was perfect! Great mileage and no issues whatsoever. Nick was great at communicating - would definitely rent from him again any time!
The car worked perfect for our golf trip and was roomy enough to handle all our luggage. The BMW was exactly as Kevin said it would be. The car gets great gas mileage and i will definitely look at using this vehicle again. Thank you Kevin.
Kevin was a wonderful host. Very communicative and patient. Even with a very small hiccup, he was more than accommodating and there with a teamwork solution. I look forward to renting with Kevin again and exploring Reno making use of the 4WD next time! ;) excellent deal on the car. Thank you!
Kevin's BMW X5 worked really well for our family trip to Reno/Tahoe. Airport parking lot collection and drop-off point (via lockbox) was simple and convenient.
Great communication and worked perfect for the trip! Thank you! Would recommend
Jelani is a great host with a great car! Timely and flexible and also provided contactless pickup and drop off… appreciated during this time! Will definitely book again for future trips needing a larger vehicle.
Car was great! Easy pick up and drop off. Fidel was an awesome host. I would rent from him again.
Phenomenal hosts! Caitlin and Justin made our trip so much more convenient and enjoyable. My wife and I came to the area for our wedding anniversary. We had to take 3 flights to get into Reno and didnt get there until 11pm. Caitlin and Justin were there waiting on us with their beautiful Subaru ready to go. I cannot imagine a better experience. The price was more than fair, the car was perfect, the drop off and pickup were both as smooth and convenient as you could hope for, and Caitlin and Justin were very friendly and welcoming. They also were kind enough to meet us at the airport at 4:30 AM for our departure/car drop off. They did all this with a smile and never made us feel like we were inconveniencing them. The best Turo experience I have had by far. Thank you Caitlin and Justin!!