Lu H.30 June 2018
bad experience with this renter . At first he reassured me to take care of the car as if his own. Then, I received a call from my insurance about an accident claim made against me . The accident occurred 4 days earlier but the renter kept quiet about it. Later I found out he let someone else drive the car which he added as a secondary driver right after the accident occurred. Also turned out that the secondary driver did not even have a valid California license. He showed me an international license from China . I tried to get out the claim by not claiming fault but it was clear my car was at fault and I was liable to repair the other car . At that point, I notified Turo who took care of all the claim the other party filed against me . Days later, I got a notice of premium increase from my car’s personal insurance. Lesson to learn to all renter don’t get cheap basic insurance . Get the premium to avoid expensive liabilities. Accident do happen, but please notify the car owner right away . Be upfront and honest when you are renting the car on behalf of someone else .
Chris has completed training on enhanced cleaning and disinfection practices.
Lu H.30 June 2018
bad experience with this renter . At first he reassured me to take care of the car as if his own. Then, I received a call from my insurance about an accident claim made against me . The accident occurred 4 days earlier but the renter kept quiet about it. Later I found out he let someone else drive the car which he added as a secondary driver right after the accident occurred. Also turned out that the secondary driver did not even have a valid California license. He showed me an international license from China . I tried to get out the claim by not claiming fault but it was clear my car was at fault and I was liable to repair the other car . At that point, I notified Turo who took care of all the claim the other party filed against me . Days later, I got a notice of premium increase from my car’s personal insurance. Lesson to learn to all renter don’t get cheap basic insurance . Get the premium to avoid expensive liabilities. Accident do happen, but please notify the car owner right away . Be upfront and honest when you are renting the car on behalf of someone else .