Toutoule
5.0

Toutoule

174 tripsJoined Jun 2018

All-Star Hosts like Toutoule are the top-rated and most experienced hosts on Turo.

Toutoule has completed training on enhanced cleaning and disinfection practices.

Verified info

  • Approved to drive

    Approved to drive means Toutoule has provided their driver’s license number and passed the Turo driver screening process.
    Learn more
  • Email address

  • Phone number

Host stats

  • Response rate

    97%
  • Response time

    7 minutes
Share this Turo profile.

Toutoule’s Vehicles

Nissan Sentra 2010 in
Nissan Sentra 2010

4.73

(23 trips)

Mazda 6 2010 in
Mazda 6 2010

4.85

(23 trips)

Kia Forte 2017 in
Kia Forte 2017

5.0

(1 trip)

Mazda MAZDA2 2011 in
Mazda MAZDA2 2011
Nissan Versa 2011 in
Nissan Versa 2011

4.95

(127 trips)

Location

Reviews from guests

174 trips

4.92

(133 reviews)

Sean Y.

Sean Y.14 June 2021

Great communication and very clean car. 10/10!

Marcel D.

Marcel D.7 June 2021

Car worked well and got me around no problem. Only issue I have is got the car with the low tire pressure which I had to deal with if I didn’t want to drive around with it.

Toutoule's response

Thanks for the feedback. Will take care of it

Trixie L.

Trixie L.30 May 2021

Do NOT rent this car- I rented it for 3 days-i rent cars often and thought i would try Turo. Trying to officially cancel my undrivable smokefilled car- Since the minute i got in it- I called the owner and he said he didnt smoke or didnt think anyone who drove it did. All you had to do was open the door and it reeked. Put all the windows down, no help, trult disgusting. Called Turo after that, (now going on hour 4) bouncee around to billing, cancellations, they tried tonreach him-no response from owner. Finally yesterday i contacted him to ‘shorten’ my rental, as its impossible to have any one cancel it-although i was on the phone with Turo right after incident and they NEveR cancelled it!! Hours on the phone- Chats, emails Ubers to and from car -$60 Lost a job for $150 Car rented-$167.00 Disputed it on my credit card On hold With Turo Now. Owner non responsive to Turo I shortened length directly yesterday with him, as no one was cancelling the car!! Since i got in it i have been trying to 'cancel' it I was not able to take the car-the minute i got in it it was filled with smoke and i started having an asthma attack. I called Turo and was on the phone for a VERY long time with Sean and He Never cancelled it!! I left it exactly where i was supposed to pick it up. All the email responses say are: We are sorry you had an unclean car and nothing about the smoke or the life threatening incident with my asthma attack. Keep gettinf directed back to chat or billing!!! Will they please cancel the damn car already?!!! I expect a FULL REFUND for a car I didnt use and that almost put me in the hospital!! It is impossible to have any help from Turo-they bounce you around if there is an issue. Going on hour 4 of trying to resolve this. Do NOT rent from this company and for sure not from this owner

Reviews from hosts

2 trips

5.0

(2 reviews)

Saif A.

Saif A.1 October 2018

Great Turo member!

Toutoule
5.0

Toutoule

174 tripsJoined Jun 2018

All-Star Hosts like Toutoule are the top-rated and most experienced hosts on Turo.

Toutoule has completed training on enhanced cleaning and disinfection practices.

Host stats

  • Response rate

    97%
  • Response time

    7 minutes

Verified info

  • Approved to drive

    Approved to drive means Toutoule has provided their driver’s license number and passed the Turo driver screening process.
    Learn more
  • Email address

  • Phone number

Toutoule’s Vehicles

Nissan Sentra 2010 in
Nissan Sentra 2010

4.73

(23 trips)

Mazda 6 2010 in
Mazda 6 2010

4.85

(23 trips)

Kia Forte 2017 in
Kia Forte 2017

5.0

(1 trip)

Mazda MAZDA2 2011 in
Mazda MAZDA2 2011
Nissan Versa 2011 in
Nissan Versa 2011

4.95

(127 trips)

Location

Reviews from guests

174 trips

4.92

(133 reviews)

Sean Y.

Sean Y.14 June 2021

Great communication and very clean car. 10/10!

Marcel D.

Marcel D.7 June 2021

Car worked well and got me around no problem. Only issue I have is got the car with the low tire pressure which I had to deal with if I didn’t want to drive around with it.

Toutoule's response

Thanks for the feedback. Will take care of it

Trixie L.

Trixie L.30 May 2021

Do NOT rent this car- I rented it for 3 days-i rent cars often and thought i would try Turo. Trying to officially cancel my undrivable smokefilled car- Since the minute i got in it- I called the owner and he said he didnt smoke or didnt think anyone who drove it did. All you had to do was open the door and it reeked. Put all the windows down, no help, trult disgusting. Called Turo after that, (now going on hour 4) bouncee around to billing, cancellations, they tried tonreach him-no response from owner. Finally yesterday i contacted him to ‘shorten’ my rental, as its impossible to have any one cancel it-although i was on the phone with Turo right after incident and they NEveR cancelled it!! Hours on the phone- Chats, emails Ubers to and from car -$60 Lost a job for $150 Car rented-$167.00 Disputed it on my credit card On hold With Turo Now. Owner non responsive to Turo I shortened length directly yesterday with him, as no one was cancelling the car!! Since i got in it i have been trying to 'cancel' it I was not able to take the car-the minute i got in it it was filled with smoke and i started having an asthma attack. I called Turo and was on the phone for a VERY long time with Sean and He Never cancelled it!! I left it exactly where i was supposed to pick it up. All the email responses say are: We are sorry you had an unclean car and nothing about the smoke or the life threatening incident with my asthma attack. Keep gettinf directed back to chat or billing!!! Will they please cancel the damn car already?!!! I expect a FULL REFUND for a car I didnt use and that almost put me in the hospital!! It is impossible to have any help from Turo-they bounce you around if there is an issue. Going on hour 4 of trying to resolve this. Do NOT rent from this company and for sure not from this owner

Reviews from hosts

2 trips

5.0

(2 reviews)

Saif A.

Saif A.1 October 2018

Great Turo member!

Share this Turo profile.

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