Abigail K.9 February 2017
Turo allows for very specific booking Windows unlike a traditional rental car company since the rentals are specific to a particular vehicle. This renter was running late which normally wouldn't be a big deal however I had left a message 2 days before through the app informing him that there was a rental 2 hours after his return and he needed to be on time. I was not informed that he would be running late until the car should have been returned, afterwards I did not get an accurate estimate of when he would be back and so the next renter was left waiting without a vehicle which could have been prevented had we at least had an accurate estimate of his return time.
Jeevan has completed training on enhanced cleaning and disinfection practices.
Abigail K.9 February 2017
Turo allows for very specific booking Windows unlike a traditional rental car company since the rentals are specific to a particular vehicle. This renter was running late which normally wouldn't be a big deal however I had left a message 2 days before through the app informing him that there was a rental 2 hours after his return and he needed to be on time. I was not informed that he would be running late until the car should have been returned, afterwards I did not get an accurate estimate of when he would be back and so the next renter was left waiting without a vehicle which could have been prevented had we at least had an accurate estimate of his return time.