Jonathan L.27 October 2020

I rete this experience a 10/10. Absolutely nice people with a great car, and treated me absolutely amazing. I would definitely recommend to anyone

Alex A.25 October 2020

Great people! Car was excellent, Sam and Sam were great people, and overall it was a good experience.

Jd D.21 October 2020

Due to an unforeseen circumstance, I knew I would not make it back on time. I reached out to Sam & Sam to advise of this issue and requested an extension. The extension was denied, as they advised “their apartment security was very strict so they would not be able to come out side to get their vehicle upon return”. They advised that o would have to return the vehicle on the following day at 8am, however I would be charged for a full day. I declined and advised it would work better for me to return the vehicle on the original return date , just a few hours later. Sam and Samantha reached out to Turo, and advised them to contact me to advise I was “speeding”. I was trailing behind my daughter who begin to have transmission issues on the freeway . Her vehicle wouldn’t go above 65 mph, so there was no way that I was speeding. I returned the vehicle on that night and there wasn’t any issue with security. Sam and Samantha just wanted to receive additional fees. The following day I received two different notices of extra fees Sam & Samantha charged , in which I paid them. I then received an email from Turo stating Sam & Samantha where filing for a damage claim for very , very small hand prints left in the car. Turo has emailed me and advised the claim has been voiced due to there not being any damage. I must say I was very appalled with the outcome of my trip . I’ve used Turo multiple times before, and I’ve NEVER received service like this before.