Absolutely NO SMOKING cigerettes or marijuana and NO PETS allowed due to highly allergic reaction. You must upload a valid driver’s license in the details section under trip photos to pick up the vehicle. This is validation that you are the correct driver whose picking up the vehicle and also to complete the Turo check in process from the host end. The original driver MUST be present at the time of pick up and drop off. If the original driver isn’t present we can deny the exchange of the vehicle during pick up, If there’s going to be an additional driver, add them through the Turo app to avoid guidelines misuse. ONE DAY RENTALS ARE ACCEPTED FOR THE PICKUP LOCATION ONLY, NOT FOR THE NORFOLK AIRPORT. Although delivery to the airport is free, you are responsible for the cost of the parking ticket to exit the parking lot. If you fail to leave a parking ticket after your departure you will be held accountable for the $25 fee the airport charges to exit the lot for a lost parking ticket. If there’s any issues that may arise during your booking, please communicate what the issue is so that I’m aware of what’s going on during your rental period (flat tire, rough idling, any type of accident… etc) ONE DAY RENTALS ARE ACCEPTED FOR THE PICKUP LOCATION ONLY, NOT FOR THE NORFOLK AIRPORT. The car is very clean, great on gas, low mileage, and plenty of trunk space. Air conditioning and heated seats, Bluetooth for phone, very reliable and dependable, nice audio sound, and smooth ride that makes for a very comfortable trip. Leather seats, daytime running lights, cruise control. 4-door sedan, child safety rear doors, automatic door locks.