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Vehicles will be originally PICKED UP AND DROPPED OFF AT: 84 NORTHEAST INTERSTATE 410 LOOP, SAN ANTONIO, TX 78216. If you have chosen airport delivery, read instructions below. ————- INSTRUCTIONS BELOW ONLY PERTAIN TO AIRPORT DELIVERY. OTHERWISE CAR IS LOCATED AT ADDRESS ABOVE: 1. Walk to B15-B16 Terminal. Walk across the street. 2. Look for Economy parking shuttles. They run every 8-10 minutes. 24/7. They will take you to GREEN LOT. 3. Exact location of the vehicle, and access code will be sent the day of your trip. 4. Upon arriving to the vehicle, I ask that you take a picture of yourself holding your driver's license with the vehicle in the background. Please ensure that your face and the license are clear in the photo. This is a measure to further validate your identity. 5. Forward the taken photo to the following phone number 956-792-5795. 6. The lockbox is located on the rear passenger window. 7. Once you obtain the key, please be very careful, and remove the lockbox and place it into the glove box in the car. (There will be a charge is lockbox is damaged or goes missing) 8. Please remember to take photos and upload them. Please advise when photos have been taken, and confirmation is given for you to take the vehicle. Please drive to the public airport gas station so that you can take CLEAR PHOTOS. The address to the airport public gas station is just down the street and is as follows: 8922 Airport Blvd., San Antonio Tx. 78216. PLEASE DO NOT LEAVE THE AIRPORT RESIDENCE UNTIL UNTIL YOU TAKE THESE PHOTOS OF THE VEHICLE at the AIRPORT PUBLIC GAS STATION. -Front , Right Side, Left Side, Back of Vehicle, Odometer showing gas, front inside, and back inside. (Please upload photos to Turo or send photos to 956-792-5795 ———————————————————————— DURING YOUR TRIP ITEMS TO KEEP IN MIND ---- TRIP EXTENSIONS/CHANGES ---- 1.) Go to the “Trip Details Tab” 2.) Click “Modify Trip” 3.) Change time, date, or location 4.) Wait for me to approve the change NOTE: As long as my vehicle is available, I will always approve the request for extra day. **Additional Drivers must be added through the app.** ---- ROADSIDE ASSISTANCE ---- To report an Accident, damage, or if you have a concern with the vehicle, contact Turo and they will transfer you to roadside assistance. IF YOU ARE IN AN INCIDENT, PLEASE CALL 956-792-5795 FOR FURTHER INSTRUCTIONS. If you are traveling out of state, be sure to have your own ERA as Turo does not cover. —————————————————————- DIRECTIONS WHEN RETURNING VEHICLE AT GREEN LOT—-SHUTTLE WILL TAKE YOU TO TERMINAL AS THEY RUN EVERY 8-10 MIN, 24/7 ---- REFUELING & CLEANING ---- The Vehicle is Cleaned and Disinfected before sending it out on a trip. The Vehicle is delivered with a full tank of gas. Refuel the vehicle before you return to drop off location. ---- VEHICLE INSPECTION ---- Upon delivery, inspect the vehicle for damages and take photos. I will let you know of any scratches or dents on the vehicle. I will always upload my own photos of the vehicle as well, which you can view too. PLEASE DO NOT RETURN VEHICLE TO GREEN LOT UNTIL YOU HAVE TAKEN CLEAR PHOTOS OF THE VEHICLE at the AIRPORT PUBLIC GAS STATION. AIRPORT PUBLIC GAS STATION TO TAKE PHOTOS: 8922 Airport Blvd., San Antonio Tx. 78216 REQUESTED PHOTOS:-Front , Right Side, Left Side, Back of Vehicle, Odometer showing gas, front inside, and back inside. Once photos have been submitted, vehicle has been filled up with gas, and cleaned 1. Take the vehicle to Green Parking LOT. 2. PLACE KEYS BACK IN LOCKBOX AND LOCKBOX BACK ON REAR PASSENGER DOOR. DO NOT LOCK KEYS IN VEHICLE. 3. Please advise when all steps have been completed. *PLEASE REMEMBER TO SEND ALL REQUESTED PHOTOS BEFORE YOU TAKE OFF TO THE CONTACT 956-792-5795 Thank you so much for following all directions. We look forward to having you visit San Antonio again. Please do not hesitate to reach out if you have any questions. *** this vehicle is equipped with an AirTag