To ensure a clean and pleasant experience for all guests, please follow these guidelines during your rental period: ### Absolutely No Smoking - **No Smoking**: Smoking in the car is strictly prohibited. This includes cigarettes, cigars, vaping, and any other forms of smoking. A cleaning fee will be charged if any smoke odor or residue is detected. ### No Pets - **No Pets Allowed**: Pets are not permitted in the car. Any presence of pet hair or damage will result in additional cleaning or repair fees. ### Cleanliness - **No Food Particles or Liquid Spills**: Please avoid eating and drinking inside the car to prevent spills, stains, and food particles. Ensure that the car remains free from crumbs, spills, and stains.

• 1. Do I need insurance for my rental?

  Yes, it is crucial to have insurance coverage for your rental. Turo offers several insurance plans to choose from during the booking process. Make sure to select and confirm your insurance option before you start your trip. You are responsible for the full cost of repair or replacement of the rented vehicle whether you have insurance or not. The financial responsibilities lie within your hands.

• 2. How do I access the car key?

  The car key is located in a keylock box on the passenger side door handle. We will provide you with the code to access the key after your booking is confirmed.

• 3. What fuel does the car take?

  This 2016 Ford Taurus is equipped with a Flex Fuel engine, meaning it can run on both E85 ethanol and regular gasoline. Make sure to use the correct fuel type when refueling.

• 4. How do I pair my phone with the car's Bluetooth?

  Turn on the infotainment system by pressing the power button. Go to the Bluetooth settings and select "Pair New Device." Follow the on-screen instructions to complete the pairing process. For detailed instructions, refer to Ford SYNC Bluetooth Pairing. https://www.ford.com/support/how-tos/sync/getting-started-with-sync/how-do-i-pair-my-phone-with-sync/#:~:text=Press%20the%20PHONE%20hard%20button,questions%20that%20either%20device%20asks.

• 5. How do I contact you if I have questions or issues during my trip?

  You can reach us through the Turo app messaging system or call us directly at [Phanel @ 386-307-4629]. We are here to assist you with any questions or concerns.

• 6. What is the procedure for returning the car?

  Clean the car exactly in the same condition you found it to avoid extra charges Ensure the fuel level is the same as when you received it to avoid being charged extra for fuel + inconvenience fee. Return the car to the same location and parking spot where you picked it up. Take photos to confirm that you are returning the car intact. Lock the car and Place the car key back in the keylock box and lock it securely. Notify us through the Turo app that you have returned the vehicle.

• 7. Do I need to clean the car before returning it?

  Please return the car in the same condition as you received it. A quick clean-up of any trash or personal items is appreciated.