Add optional Extras to your trip at checkout.

Free 24/7 contactless check-in made easy with a lockbox. Beautiful pickup location: 8 miles Northwest of Downtown Asheville. 19 miles Northwest of Asheville Airport. Exact address provided directly after booking.

NO SMOKING OR VAPING! ($250 fee) NO PETS ALLOWED! ($150) Guests cannot leave vehicles on our property. Please arrange to be dropped off.

• Are you flexible with extensions? Returning the car early? Adjusting pick-up/return time?

  Yes! The vehicle will be ready for you at your pick-up time, but if you need to pick it up after that, it's perfectly fine. We do ask that any significant changes be made in the app under the “Modify Trip Details” section - this is particularly important if you are going to be more than 30 minutes late at vehicle drop-off or if you want to pick up the car more than 30 minutes early. If you need to extend or shorten your trip, that is also flexible, pending that the vehicle is available.

• What if I need extra mileage?

  We do offer an “Extra” where you can purchase more mileage. If you are going to go over mileage by a significant amount, we do encourage you to purchase that extra. Otherwise, we do charge per mile over the allotted mileage. This charge varies depending on the car, but you can find the details on the trip details page of the app.

• Where is the pick-up location?

  The pick-up location is listed in the app on the trip details page with your reservation details.

• How does communication work?

  It is IMPORTANT that you download the Turo app and turn notifications on! Otherwise, you will miss important instructions for vehicle pick up and more. Turo requires all communication to be held in the Turo app, and we do ask that you please adhere to this policy. The Turo app is managed nearly 24/7 by myself or my wife, while my personal cell phone is not - by messaging in the app, you will get the quickest response.

• What type of gas does the car take? Do I need to fill up the gas tank before return?

  Regular unleaded. We do offer a gas convenience option where you can return without refueling. You will be billed for the amount of gas needed plus a $10 convenience fee. Otherwise, plase remember to refuel to the same level you received it at before returning.

• Do I need to clean the vehicle before return?

  All we ask is that you return the vehicle in the same condition you picked it up in. We don't expect for you to go out and detail the car before return, but we do appreciate the car to be tidy upon return.