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Loved the car! Well maintained and in good condition. It was fuel efficient, too. Kevin was also very responsive and professional. He left bottles of water and wipes in the car - which was def needed for the tour around the parks. I would say we would not be able to get this kind of car at the price point we paid from the big rental companies. 5 stars overall!! ⭐️⭐️⭐️⭐️⭐️
Pablo was an excellent host. Very communicative and made the rental process easy and convenient. Highly recommend renting from him. The car was clean and great to drive!
Charlene totally redeemed my experience with and outlook on Turo. Each of my attempts in the past to rent a car via Turo was cancelled by the car owners for no particular reason, so I had kind of written it off as an option. After a few years, I figured I would try it out on last time, and Charlene (and her car) came through big time. Her car was awesome (2018 Toyota Highlander)- immaculate, comfortable for all 4 adults, fuel efficient, etc- and way better than anything I could have found through a traditional car rental agency. And Charlene herself made pick up and drop off a total worry-free breeze. If I could give my trip 6 stars, I would. Totally recommend.
After reviewing our rental possibilities while in the Jackson Hole area, we settled on this 2020 Toyota 4Runner. It worked out great, providing excellent service and a high setting, comfortable ride that served us very well. Highly recommend. Here are a few notes on our experience: 1. The Turo app worked great - and Karyn provided prompt and courteous response too our inquiries. 2. Pickup was easy - she messaged us the aisle it was parked in at the airport and the code to get the key that was hidden cleverly on the vehicle. Very easy transfer! 3. Vehicle is in very good shape. It was nice not to worry about mechnical problems. 4. Seats were comfortable for the many long drives we took. 5. It is a tall vehiicle, giviing us excellent visibility to surrounding landscape/animals. 6. AC worked great - it was unusually hot during our trip so this was nice to have. 7. We were also able to sync our smartphones thru the audio system. This let us use our gypsy.com audio guide as we drove, poiinting out history and landmarks in park. 8. Car has multiple USB chargers. 9. We rented the cooler and strongly recommend you do as well. You'll need it for cool drinks/snacks at a minimum as driving distance are lengthy. 10. We also rented the "love seat" camping chair. Glad we did! it was very nice to sit side by side with my wife as we ate breakfast in the love seat with the Tetons in the distance. 11. Mileage - I was very surprised at how good the mileage was for such a large vehicle. We averaged 24.5 MPG. 12. My wife and I both own new Toyota products that have similar features - so we felt very comfortable with the 4Runner, but if you are not a Toyota person, don't worry - it is a simple and responsive vehicle to drive. 13. Drop off was easy. Just parked and put keys in secrete hiding place on vehicle, then messaged her thru the app. 14. Our insurance covers rental vehicles so we did not opt for the Turo insurance. But if your's doesn't, strongly suggest you get it. Accidents happen and this is a nice, newer vehicle so repair costs out of pocket would be high. In summary, we had a great trip in this vehicle. It was our first time using Turo and we will use it again based on this experience. Owner was responsive and courteous. Rent the cooler and love seat. Then sit back and enjoy! 10.
This was my first time using Turo and I loved it! Guido was so nice and made everything really easy. The car was great and the price was very reasonable, even with the shortage going on at the time through rental agencies. Overall a wonderful experience that I will recommend to anyone in need of a great car rental in a pinch.
we had a great experience renting with Kevin! He was communicative, responsive, and also just very nice to interact with. The car was great - comfortable with lots of features. Perfect for a week of exploring grand Teton and Yellowstone! Also the high gas mileage was a huge plus in an area with limited gas stations. I will definitely rent from Kevin when we come back to Jackson hole
Kevin was a great host. He communicated very effectively. The vehicle was accurately described. I highly recommend renting from Kevin in the future when traveling to the Jackson Hole area
Chandler was easy to work with and car was perfect for our needs on a leisurely trip around Jackson Hole and Idaho.
Charlene was super accommodating as our arrival time into Jackson was delayed. She promptly replied to all of my inquires and was super easy to deal with. Car was in great shape and was perfect for our trip needs.
There is no better way to see the Grand Tetons or Yellowstone than within this Toyota Highlander! The views from the full length sun roof were spectacular. It was very roomy for our party of 5, including our luggage and the ice chest Charlene offers that we tood advantage of. We were also very happy with the fuel efficiency!!
Great car and excellent “hosts”. Had rented the car for almost a month and the car’s owner even had an oil change done for us seamlessly without any effort on our part. Smooth process from pick up to return. Highly recommend it!
Great rental vehicle…clean car, very convenient, owner was super accommodating and friendly. This was better than car rental.
The experience we had renting a car frim Turo was awesome. We saved nearly 50% by not going through a car rental company. Stojanche was professional, courteous and wonderful to work with. The car was great and just what we needed. Will definite use Turo again.
Incredible host. Car worked perfectly and Ally was so helpful in getting it to us in an inconvenient spot.
Great car. Great host. Worked with my schedule. Left a box of useful items in car. Maps, water, napkins, sanitizer.
Great experience. Smooth, easy, nice car, clear communication. If you’re considering booking, do it!
Pick up and drop off was extremely smooth! The car was as described and Stephen was a good communicator. Would highly recommend!
I totally recommend using Bobby for your rental car! He was so great to work with and so nice! His toyota 4runner was perfectly clean and ready for us to pickup on time. It was the perfect car for us while visiting the national parks.
Isaac was great to communicate with and the car is in great condition. We rented it when we were out in Jackson for a week and needed a large trunk and many seats to transport around friends and family. It was perfect!!
Great rental that was perfect for our trip! Stojanche had a few personal touches that was perfect during this time, would highly recommend!
Billi & Colton were Great hosts. The vehicle was as described and they were so gracious to have some cool water waiting for us in a cooler. Thank you again for helping make our trip to Jackson Hole a success. Highly recommend.
Perfect car for us… We drove it into the park and it was fine. Good gas mileage. We would definitely book this car again. Thank you.
We came to visit Grand Teton and Yellowstone National park for the first time on July 1st. We could not get any rental cars without paying crazy amount of money. Very fortunately we found Turo and connected with Barbara. She is super friendly and professional. Her Toyota RAV4 was a great car to drive and we used it for 9 days without any problem. She even helped to take us to the airport since the taxi here is difficult. We really enjoyed our trip here and highly recommend Barbara’s great service! Li and Vickie
Everything went smoothly using Johanna's car. The car was a good size for 4 adults and their luggage. The car was in great shape and we enjoyed buzzing around Jackson in it. I would definitely rent again from Johanna if I get back to Jackson, which I hope I do!!!
Cristina’s car was super clean and reliable driving around Yellowstone and Grand Teton national parks. Also was great to have in snow/rain!
Great car. Great host. Worked with my schedule. Extended my days. Met me where I needed to pick up and drop off.
Chandler was very responsive, accommodating and gave an awesome value. Pickup was easy. The car works really well. Thanks!
Cristina’s RAV4 was in mint condition and was conveniently located downtown. She was friendly and easy to work with. I hope to rent again when I return.
We had a great experience in the Toyota Highlander we booked with Stojanche!! He provided us with a fabulous vehicle with bonuses inside!! Stojanche was helpful with instructions and we would definitely rebook with him on our next trip here!!!
This car was perfect for our trip and Pablo was so easy to work with! Thanks again!!!
We had a great experience with Nicolae. The car was wonderful, the perfect size for 4 adults. Nicolae was very responsive and the pick up and return to the airport was flawless.
Miles was amazing to deal with. I had to change my trip twice and he made everything so easy. The vehicle was perfect for exploring the local parks and the surrounding mountains. Will definitely rent from him again!
This rental was perfect. Kevin was great and easy to work with. The car was perfect for me and my family and our week in Jackson.
Perfect suv for our family of 4! Picked it up And it was spotless. Joanna went above and beyond with all the extras she included (bottled waters, maps, Kleenex’s, anti bacterial wipes). The car was exactly as described.. a great suv to travel thru the grand Tetons, Yellowstone and all thru Jackson Hole. Joanna was very responsive to my questions and provided me with her cell phone in case we had any questions Totally recommend Joanna and her suv!
Vehicle was clean and operated well! This was my first Turo experience and Guido walked me through each step. He was awesome!
Abe was so kind and accommodating! This was our first experience using Turo and he made sure it a smooth and easy one. The RAV4 was absolutely perfect for our Jackson + Grand Teton National Park trip. And ya gotta love that new car smell!
Perfect car to get around Jackson!!! AJ was easy to work with and super responsive!!!
This car had zero problems throughout our trip into Yellowstone and Grand Tetons. Guido was flexible even when we got into a bison jam and got back later than expected. Pickup and drop off were incredibly easy and just a short walk from downtown Jackson Hole. The trunk was big enough to fit 4 carry-ons, bookbags, and a week of groceries. The car drove well in the mountains while it was raining. He even had sanitizing wipes in the car. We couldn’t have chosen a better car to introduce us to the area.
Great suv for our family trip to Jackson- Charlene was quick to respond to all questions & messages
This was my first experience with Turo and it was amazing. Abe was respponsive and my car was waiting for me when we arrived in Jackson Hole. The car was in great condition and we enjoyed using it for the week. Highly recommend Abe!
He dropped off the vehicle for us and picked it up; the whole experience was very smooth.
Issac and Joy went over and above with customer service. They were tremendous to work with and the vehicles were wonderful!
Perfect vehicle host! Very through and I knew exactly what to expect for my first time, Thankyou Karyn!
This was our first experience with Turo, and everything went smoothly. During this time of few rental cars, this was a lifesaver for our vacation.
We had a great experience using Karyn’s Highlander in Jackson! Clean almost new SUV. Great service!
Vehicle was clean when received. Charlene even provided a booster seat for my son so he could ride safely. Car came with a can of bear spray which was helpful so we didn't have to rent one, and a first aid kit in the back, which was super thoughtful (thankfully we didn't have to use it). The hybrid technology meant I drove this car up and down grand teton np for a week and didn't have to fill it up once. The pickup and dropoff at the airport is also super convenient. Charlene is responsive to messages. Would definite rent from her again!
Billi and Colton were amazing! The 4Runner was perfect for our trip to explore Jackson area and the Grand Teton National Park. The Pate’s were helpful with information about the area and had a cooler and maps for us in the car. What an amazing trip.
Billi was very easy to work with. Her communication was excellent. I would definitely rent from her again.
Owner worked with us on pickup and drop off. Vehicle was clean and a pleasure to drive. Would rent again
Perfect and sweet ride for paradise (the Tetons)! The vehicle drove smoothly and didn’t give me any issues. AJ was very responsive and easy to communicate with. The check in process was pain free. I highly recommend AJ’s sweet 4Runner. I would rent from AJ again in a heartbeat. Think AJ’s 4Runner converted me into a 4Runner gal! Thank you again, AJ!
* Any personal insurance you may have that covers damage to the host’s vehicle would kick in before your Turo protection plan, except in limited situations for trips booked in Maryland, but this protects your own wallet. Liability insurance is provided under a policy issued to Turo by Liberty Surplus Insurance Corporation, a member of the Liberty Mutual Group. Terms, conditions, and exclusions apply. The policy does not provide coverage for damage to a host’s vehicle.
For questions or information about the third party liability insurance that is included in protection plans in the US, consumers in Maryland and the licensed states listed here may contact Turo Insurance Agency at (415) 508-0283 or [email protected] For questions about how damage to a host’s vehicle is handled, visit the Turo Support site.
When a trip is booked in the state of Washington, physical damage to the host’s vehicle is covered by insurance purchased by Turo, but the Turo insurance does not change the contractual responsibilities of hosts or guests with respect to physical damage to a host’s vehicle.
** Terms, conditions, and exclusions apply.