Vehicle Image

1 of 11

hangfai’s

Volkswagen Golf 2015

TSI SE

4.72

(20 trips)

Pickup & return location
Enter a delivery address

Distance included

Day

200 mi

Week

1400 mi

Month

6000 mi

Insurance & Protection

Insurance via Liberty Mutual

The car

Volkswagen Golf 2015

TSI SE

4.72

(20 trips)

30 MPG

Gas (Regular)

4 doors

5 seats

Hosted by

hangfai
4.9
hangfai

All-Star Host

274 tripsJoined Aug 2019

Typically responds in 23 minutes

All-Star Hosts like hangfai are the top-rated and most experienced hosts on Turo.

hangfai has completed training on enhanced cleaning and disinfection practices.

Description

2015 VW Golf. NICE AND SMOOTH RIDES. I take great pride in keeping my cars cleaned and safe to drive. To prevent the spread of germs during this flu season every car is cleaned thoroughly with anti-bacterial before and after each trip. Cars will also be inspected before every trip to ensure in good running condition. ** TOLLS: Road fees or TOLLS are not included in the advertised rate. ** PLEASE PICK UP AND DROP OFF THE CAR ON TIME. Look at my other cars if this one isn't available. We have many other great selection. https://turo.com/us/en/drivers/11142545 You can find more details or information in FAQs. Enjoy!

Features

Automatic transmission

AUX input

Bluetooth

Long-term car

USB charger

USB input

Extras (3)

Add optional Extras to your trip at checkout.

Post-trip cleaning

Return the car hassle free, without worrying about cleaning up after your trip. Does not cover upholstery cleaning, spills, stains, pet hair, or smoke removal.

US$25/trip

Pet fee

Pet(s) is welcome to our car. We all know pet is as good as our family member, however some time it will be hassle to remove their hair from the car. Only apply to pet hair removal, damages caused by them are not included.

US$100/trip

Prepaid refuel

Save time, make drop-off a breeze, and avoid additional fees by adding this Extra, which allows you to return my car at any fuel level. Price includes up to a full tank of gas.

US$45/trip

Guidelines

Pets welcome, but please return the car clean and remove all pet's hair or smell. If car returned with pet's hair or smell, Turo can charge in excess $250 for detail and cleaning services.

Faqs

  • Pet friendly?

    Pets welcome, but please return the car clean and remove all pet's hair or smell. If car returned with pet's hair or smell. Turo can charge in excess $250 for detail and cleaning services.

  • Is smoking permitted in the car?

    NO SMOKING! If there is any lingering smell cigarette, marijuana, vaping smell we will report to Turo. Turo can charge in excess $250 for detail and cleaning services.

  • Do we have to clean the car when returning?

    Car will be given clean, please make sure to return the car in same condition. Anything that requires more than a waterless wash and shakeout of car mats will be charged an appropriate cleaning fee. If car cannot be returned clean, we highly suggest to purchase the post-trip cleaning option. https://support.turo.com/hc/en-us/articles/360000808347-Cleaning-policy

  • Will car come activated with toll pass?

    Cars is NOT registered with the toll pass. If you need to cross bridge or use the FasTrak lane, please bring your Toll device/Toll tag with you and place it on the dashboard of the vehicle you rent. Thank you.

  • Does gas need to be filled?

    Car will usually come with a full tank of Premium 91 gas. We use Premium 91 gas on all of our fleet. Please return it at same fuel level fuel. Please note travelers are responsible for bringing back the vehicle with the same gas level as when it is picked up, as per Turo policy. If not filled, it would be actual cost of gas + $10 inconvenience fee. Costco premium gas is acceptable. There is a Shell/Costco 1-2 minutes away from our pick up and drop off location.

  • What if emergency happened?

    Please call 911 if emergency. For non-emergency or semi-emergency, please contact Turo support @support.turo.com or message me via turo message. Please allow 1-2 hours response time.

Ratings and reviews

4.72

(18 ratings)

Reviews

Hanna Y.

HannaMay 5, 2021

Easy pick up and drop off. Would have been nice to know about internal and external car wash ahead of time if not buying the cleaning package as part of rental up front. Or maybe I missed it? Otherwise very good. Thank you!

Julian K.

JulianApr 28, 2021

When we went to pick up the car he didn't answer for almost an hour. When he finally did he told me he needs more pics of my license and me in front of the car. In the cold and dark at 5am (now almlst 6.) Fine. The heat didnt work. He kept telling me it needs to warm up but im on a 5 hour drive and I fix cars for a living. It never heated up. We were freezing the entire way. He charged us an obscene fee for having an abundance of pet hair and ash under the seats. Okay I'll admit i smoked on the drive. But my aunts dog was in the backseat with a hammock style seat protector for all of 20 minutes. So not only was the floor completely sealed off from the pets, but at least a bit of transparency would be nice. "We found some dog hair in the car. Theres a no pet policy. I'll have to charge you." Okay. But I was a bit shocked when he acted like I had 5 dogs running around in the car for 5 hours. Overall not the worst but I certainly won't rent anymore from this gentleman due to lack of communication, lack of appreciation for what I'm telling him, and lack of effort to accommodate us. But he was polite so I at least gave 1 star.

hangfai's response

Renter called multiples time at the middle of the night around 4am ended up being an hour late to the pick up location. Smoking inside of the car and left strong odor. Pet hairs were all over of the interior of the car, all our cars are pet welcome but renter have to clean it after trip ended unless pet extra was purchase prior to trip starts. Renter didn't follow instructions at all.

David T.

DavidApr 22, 2021

Pick up and drop off process a breeze! Will definitely rent again when in the Bay Area.

Morell N.

MorellApr 8, 2021

Great cars great service will rent anytime nice guy

Jared D.

JaredMar 31, 2021

Was excellent sorry free process with no hassle. Everything including the car ran smooth

Vehicle Image

1 of 11

The car

Volkswagen Golf 2015

TSI SE

4.72

(20 trips)

30 MPG

Gas (Regular)

4 doors

5 seats

Hosted by

hangfai
4.9
hangfai

All-Star Host

274 tripsJoined Aug 2019

Typically responds in 23 minutes

All-Star Hosts like hangfai are the top-rated and most experienced hosts on Turo.

hangfai has completed training on enhanced cleaning and disinfection practices.

Description

2015 VW Golf. NICE AND SMOOTH RIDES. I take great pride in keeping my cars cleaned and safe to drive. To prevent the spread of germs during this flu season every car is cleaned thoroughly with anti-bacterial before and after each trip. Cars will also be inspected before every trip to ensure in good running condition. ** TOLLS: Road fees or TOLLS are not included in the advertised rate. ** PLEASE PICK UP AND DROP OFF THE CAR ON TIME. Look at my other cars if this one isn't available. We have many other great selection. https://turo.com/us/en/drivers/11142545 You can find more details or information in FAQs. Enjoy!

Features

Automatic transmission

AUX input

Bluetooth

Long-term car

USB charger

USB input

Extras

Add optional Extras to your trip at checkout.

Post-trip cleaning

Return the car hassle free, without worrying about cleaning up after your trip. Does not cover upholstery cleaning, spills, stains, pet hair, or smoke removal.

US$25/trip

Pet fee

Pet(s) is welcome to our car. We all know pet is as good as our family member, however some time it will be hassle to remove their hair from the car. Only apply to pet hair removal, damages caused by them are not included.

US$100/trip

Prepaid refuel

Save time, make drop-off a breeze, and avoid additional fees by adding this Extra, which allows you to return my car at any fuel level. Price includes up to a full tank of gas.

US$45/trip

Guidelines

Pets welcome, but please return the car clean and remove all pet's hair or smell. If car returned with pet's hair or smell, Turo can charge in excess $250 for detail and cleaning services.

Faqs

  • Pet friendly?

    Pets welcome, but please return the car clean and remove all pet's hair or smell. If car returned with pet's hair or smell. Turo can charge in excess $250 for detail and cleaning services.

  • Is smoking permitted in the car?

    NO SMOKING! If there is any lingering smell cigarette, marijuana, vaping smell we will report to Turo. Turo can charge in excess $250 for detail and cleaning services.

  • Do we have to clean the car when returning?

    Car will be given clean, please make sure to return the car in same condition. Anything that requires more than a waterless wash and shakeout of car mats will be charged an appropriate cleaning fee. If car cannot be returned clean, we highly suggest to purchase the post-trip cleaning option. https://support.turo.com/hc/en-us/articles/360000808347-Cleaning-policy

  • Will car come activated with toll pass?

    Cars is NOT registered with the toll pass. If you need to cross bridge or use the FasTrak lane, please bring your Toll device/Toll tag with you and place it on the dashboard of the vehicle you rent. Thank you.

  • Does gas need to be filled?

    Car will usually come with a full tank of Premium 91 gas. We use Premium 91 gas on all of our fleet. Please return it at same fuel level fuel. Please note travelers are responsible for bringing back the vehicle with the same gas level as when it is picked up, as per Turo policy. If not filled, it would be actual cost of gas + $10 inconvenience fee. Costco premium gas is acceptable. There is a Shell/Costco 1-2 minutes away from our pick up and drop off location.

  • What if emergency happened?

    Please call 911 if emergency. For non-emergency or semi-emergency, please contact Turo support @support.turo.com or message me via turo message. Please allow 1-2 hours response time.

Ratings and reviews

4.72

(18 ratings)

Reviews

Hanna Y.

HannaMay 5, 2021

Easy pick up and drop off. Would have been nice to know about internal and external car wash ahead of time if not buying the cleaning package as part of rental up front. Or maybe I missed it? Otherwise very good. Thank you!

Julian K.

JulianApr 28, 2021

When we went to pick up the car he didn't answer for almost an hour. When he finally did he told me he needs more pics of my license and me in front of the car. In the cold and dark at 5am (now almlst 6.) Fine. The heat didnt work. He kept telling me it needs to warm up but im on a 5 hour drive and I fix cars for a living. It never heated up. We were freezing the entire way. He charged us an obscene fee for having an abundance of pet hair and ash under the seats. Okay I'll admit i smoked on the drive. But my aunts dog was in the backseat with a hammock style seat protector for all of 20 minutes. So not only was the floor completely sealed off from the pets, but at least a bit of transparency would be nice. "We found some dog hair in the car. Theres a no pet policy. I'll have to charge you." Okay. But I was a bit shocked when he acted like I had 5 dogs running around in the car for 5 hours. Overall not the worst but I certainly won't rent anymore from this gentleman due to lack of communication, lack of appreciation for what I'm telling him, and lack of effort to accommodate us. But he was polite so I at least gave 1 star.

hangfai's response

Renter called multiples time at the middle of the night around 4am ended up being an hour late to the pick up location. Smoking inside of the car and left strong odor. Pet hairs were all over of the interior of the car, all our cars are pet welcome but renter have to clean it after trip ended unless pet extra was purchase prior to trip starts. Renter didn't follow instructions at all.

David T.

DavidApr 22, 2021

Pick up and drop off process a breeze! Will definitely rent again when in the Bay Area.

Morell N.

MorellApr 8, 2021

Great cars great service will rent anytime nice guy

Jared D.

JaredMar 31, 2021

Was excellent sorry free process with no hassle. Everything including the car ran smooth

Pickup & return location
Enter a delivery address

Distance included

Day

200 mi

Week

1400 mi

Month

6000 mi

Insurance & Protection

Insurance via Liberty Mutual

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