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IMPORTANT: PLEASE READ THE ENTIRE GUIDELINES BELOW SO YOU ARE FULLY AWARE OF THE POLICIES I take pride in providing and maintaining excellent customer service by making sure my vehicle you're renting smells pleasant and is always super clean inside and out. Your gas will always start at topped off full tank as well. My goal is to give you the best rental experience you could have ever asked for. In this regard, please take note of these important policies and guidelines: 1) Please return the vehicle smelling as pleasant and as clean inside and out as you received it. If the vehicle is left trashed and with a bad smell whether from smoking, drugs, food, etc, Turo will charge up to $250 for a cleaning fee. 2) Please return the vehicle full tank topped off as you received it. Any gas not returned full tank topped off, Turo will charge for the difference via a reimbursement fee. 3) Absolutely no pets, no smoking, no drugs please...Turo will charge up to a $250 pet and/or smoking fee if in violation. 4) if you plan to give the vehicle a car wash, which is greatly appreciated, ONLY USE TOUCHLESS CAR WASHES, don't manually wash it, and please dont put it through a car wash that touches the car. 5) Please be careful when parking close to a curb and be careful going over bumps, dips, and driveways as the car is very low and the front bumper will dent, scratch and scrape easily if hit. Any noticeable scrapes and scratches will incur a repair fee. 6) All amounts for tolls, violations and notifications that are time stamped during your rental period will be billed to your account by Turo with a additional processing fee of $5. 7) Turo will charge you $300 if you lose the key or key fob. “Deliveries to airport will be left with lockbox. Guest will be responsible for parking fees.”